Human Resources Generalist

Human Resources Generalist

Job no: 504865
Work type: Staff Full-Time
Location: Memphis
Categories: Staff

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

Title: Human Resources Generalist

Employee Classification: Other Professionals

Institution: Southwest Tennessee Community College

Department: Human Resources

Campus

Location:

STCC - Union Avenue Campus

Job Summary

The Human Resources Generalist, reporting to the Director of People and Culture, provides professional guidance, coordination, and support for various aspects of human resources administration.
These include and are not limited to: benefits, classification and compensation, consultative services, employee relations, organizational design, performance management, and talent management.

Job Duties

• Provide technical guidance and consultative support to employees, management and leadership regarding employment issues and human resources best practices.
• Provide coaching to management and employees to encourage effective communication, objective problem resolution, and productive development conversations.
• Collaborate with managers to identify issues and enhance organizational design, development or training needs. May provide training to employees.
• Coordinate and facilitate the performance evaluation process, ensuring evaluations are conducted on time, and managers provide constructive feedback to employees.
• To analyze performance, gather data to identify trends, strengths, and areas for improvement within the workforce. Generate reports on outcomes, providing insights to senior leadership.
• Provide consultative support and technical expertise to employees on an individual or group basis regarding specific health and welfare, and/or retirement programs covering areas such as benefits eligibility, enrollment, status changes, and offerings.
• Meet with employees and/or dependents to facilitate problem resolution and provide information.
• Review forms and/or requests, and ensure that required documentation is complete, accurate, and appropriately process.
• Prepare reports and ensure compliance with regulatory guidelines, requirements, and policy.
• Assist in coordinating annual open enrollment process. As required, make formal presentations to employees concerning benefit programs.
• Assist in the administration and implementation of compensation programs and initiatives. Analyze a variety of compensation-related actions, and process appropriately.
• Review and process employee pay changes, status changes, and job change requests.
• Review requests for new positions and job changes.
• Utilizing various sources conduct thorough job evaluations (e.g., position questionnaires, job descriptions, and managers) to determine most appropriate job classification.
• Conduct audits through review of submitted documentation and/or discussion with requester, make determination, and ensure compliance.
• Create and periodically revise job descriptions and specifications for compensation. Ensure new/revised job description content is updated in internal systems.
• Ensure appropriate use of job descriptions for posting of new positions and accuracy and completeness of information.
• Assist in the maintenance of job and compensation data in internal systems, tracking and monitoring compensation data and activity.
• Assist with data gathering, completion, and submission of market surveys.
• Research and collect data for special projects and/or review data gathered by others for reasonableness and accuracy.
• Assist in identifying sources for background and/or supporting information (e.g., historical, legal, and general practices). Organize and summarize documents and findings.
• Advise, interpret, communicate, and participate in the development of human resources policies, practices, and processes. Seek efficiencies and recommend improvements in processes and internal systems.
• Assist supervisor in areas of responsibility during peak volumes and/or employee absences. Responsible for maintaining accurate employee records. Performs other duties as assigned.
• Maintain currency with, understand and ensure compliance with Southwest Tennessee Community College and the Tennessee Board of Regents policies, procedures, requirements, and applicable legal regulations that may affect human resources.

Minimum Qualifications

• A degree in Human…