Office Operations & Programs Coordinator

Position Summary:

The Office Operations & Programs Coordinator manages the day-to-day operations and employee experience of LEO’s Memphis office, coordinates recruiting for positions across LEO, and supports LEO’s collegiate Internship and Fellows programs.

This role owns Memphis office operations and coordinates candidate communications and interview logistics for company-wide recruiting. For full-time hires, recruiting work transitions to the HR Coordinator upon offer acceptance. For interns and Fellows, this role continues to coordinate program orientation, onboarding logistics, and participant activities, partnering with HR on required employment administration.

The ideal candidate is highly organized, resourceful, service-minded, and comfortable independently managing multiple work streams, anticipating needs, solving day-to-day problems, and ensuring details do not fall through the cracks.

This position works onsite in LEO’s Memphis office 5 days per week and includes fully compensated, reduced office hours during company-wide hybrid days.

· Own the day-to-day operations of the Memphis office, ensuring a professional, organized, welcoming, and well-functioning workplace.

· Serve as the primary point of contact for employees, visitors, vendors, tenants, building partners, and other external contacts.

· Manage Memphis facilities and vendor relationships, including maintenance, repairs, building services, housekeeping, supplies, invoices, vendor documentation, service quality, and costs, partnering with accounting as appropriate.

· Manage mail, shipping, receiving, deliveries, and other routine office logistics.

· Maintain the overall readiness and appearance of shared office spaces, ensuring common areas, meeting spaces, and employee amenities are organized, stocked, and functioning appropriately.

· Manage employee and visitor access, parking, security credentials, workspace assignments, conference room needs, and related office logistics.

· Oversee operational needs associated with LEO’s Memphis facilities and resources, including the main office, Radiator Works, River Hawk/shared properties, and the company vehicle.

· Partner with Memphis operations teams to support the organization and operational readiness of office warehouse and storage areas.

· Coordinate office décor, signage, installations, and seasonal needs.

· Coordinate Memphis office events, catered meals, and other employee-experience initiatives.

· Support office safety and emergency preparedness in partnership with the People team.

· Support company-wide culture, community, philanthropic, sustainability, and employee-engagement initiatives within the Memphis office.

· Identify office needs, resolve issues, and improve office processes and the employee experience.

· Coordinate company-wide calendar invitations and administrative support for recurring meetings, events, holidays, Huddles, and other internal initiatives, including updates for new and departing employees.

· Coordinate recruiting administration and logistics for positions across LEO, including candidate communications, interview scheduling, onsite interview logistics, and follow-up.

· Serve as a professional and responsive point of contact for candidates throughout the recruiting and pre-employment process.

· Maintain recruiting calendars, candidate trackers, interview materials, templates, and related documentation.

· Coordinate reference checks and other assigned recruiting activities before the HR onboarding handoff.

· After a full-time hire accepts an offer, hand off to the HR Coordinator for background checks, new-hire administration, and onboarding.

· Assist with recruiting reporting,…