Data Analyst

Memphis Medical District Collaborative (MMDC) is detail-oriented Data Analyst to support our organization’s workforce development initiatives through comprehensive data analysis, reporting, and strategic insights.

This position will split time across 2 key areas: workforce programming (75%) and ad-hoc organizational projects (25%).

Essential Duties and Responsibilities:

Workforce Programming (75% of time)

Core Responsibilities (Year 1 Priority)

• Salesforce Reporting & Dashboard Management
  • Develop and maintain essential reports and dashboards in Salesforce to track participant progress
  • Create monthly and quarterly performance reports on program metrics and participant outcomes
  • Ensure data accuracy and completeness within the Salesforce system
  • Train program staff on basic report generation and data interpretation
• Program Performance Analysis
  • Analyze participant demographics, enrollment, and completion rates; identify trends and patterns in program performance to support continuous improvement
• Grant Support
  • Collaborate with Grants Manager to compile data for grant proposals and reports
  • Analyze program performance metrics to demonstrate impact and outcomes
  • Create visualizations and charts for funding applications and reports
• Workforce Market Intelligence
  • Conduct bi-annual employer hiring and termination data analysis
  • Research and report on in-demand fields and emerging workforce trends
  • Analyze basic labor market data to inform program development

Ad-Hoc Organizational Projects (25% of time)

• Support organizational leadership with data analysis for strategic decision-making
• Conduct special research projects as assigned
• Assist with data collection and analysis for program evaluation
• Provide analytical support for board presentations and stakeholder reports
• Participate in cross-departmental initiatives requiring data expertise

Technical Skills

• Salesforce: Experience with Salesforce reporting and dashboard creation (or strong willingness to learn)
• Data Analysis: Proficient in Excel and basic statistical analysis; familiarity with SQL preferred
• Visualization: Experience with data visualization tools (Tableau, Power BI, or similar) preferred
• Database
  
  Skills:
  
  Basic database querying and data management skills

• Strong analytical and problem-solving skills
• Excellent written and verbal communication abilities
• Detail-oriented with high accuracy standards
• Ability to learn new systems quickly and work independently
• Collaborative approach to working with diverse stakeholders
• Interest in workforce development and community impact