Infrastructure and Network Manager

The Advertising Checking Bureau (ACB) is a powerhouse in channel marketing, managing over $6B in annual reward programs for 200+ leading brands. We specialize in Co-op Advertising, MDF Programs, Consumer Rebates, and Channel Spiff Programs across consumer and B2B markets. Our award-winning team of full-time, U.S.

-based professionals delivers exceptional results through decades of experience and cutting-edge analytics.

Build and lead the infrastructure backbone that powers billions in channel marketing. As the IT Network and Infrastructure Manager, you'll have direct responsibility for ACB's entire IT infrastructure—servers, networks, virtualization, storage, and backup systems. You'll provide strategic leadership while maintaining hands-on involvement in critical projects, mentor a talented infrastructure and security team, and ensure ACB's infrastructure is reliable, scalable, and secure.

• Hire, train, and lead IT Infrastructure and Security personnel
• Conduct performance appraisals and facilitate professional development
• Design and maintain enterprise infrastructure architecture including server, network, storage, and virtualization layers
• Develop multi-year infrastructure roadmap aligned with business growth
• Collaborate closely with IT Development Manager to ensure alignment
• Oversee Windows Server environments (2003, 2008, 2012, 2016/2019/2022) including Active Directory, DNS, DHCP, and Group Policy
• Manage VMware ESXi infrastructure (7.x, 8.x) including vCenter, HA, FT, and DRS
• Plan and execute server hardware refreshes, OS upgrades, and VMware upgrades
• Design and maintain enterprise network architecture including LAN, WAN, and wireless networks
• Manage network switching infrastructure (Cisco, Aruba, Dell) and firewall infrastructure (Forti Gate)

• Manage enterprise storage systems including HPE Alletra/Nimble (iSCSI), SAN, and NAS (Synology)
• Oversee backup infrastructure including Veeam, disk backup, tape libraries, and cloud backup
• Develop and maintain Business Continuity and Disaster Recovery plans
• Conduct annual disaster recovery testing and implement infrastructure redundancy
• Maintain on-call status for infrastructure issues; serve as escalation point
• Monitor infrastructure health through monitoring tools (Zabbix) and alerting systems
• Implement capacity management program and forecast future infrastructure needs
• Manage relationships with infrastructure vendors (Dell, HP, Cisco, Fortinet, VMware, Microsoft)
• Ensure infrastructure operations comply with SOC 1 and SOC 2

• Bachelor's degree in Information Technology, Computer Science, Network Engineering, or related field (or equivalent experience)
• Minimum 7 years
  in IT infrastructure with
  at least 3 years in leadership/management
• Proven ability to hire, develop, and lead technical teams
• Windows Server:Deep knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, Power Shell
• Virtualization:Expertise in VMware ESXi 7.x/8.x, vCenter, vMotion, HA/DRS/FT
• Network Equipment:Cisco switches, layer 2/3 switching, VLANs, routing protocols
• Firewalls:Forti Gate firewalls, firewall policies, NAT, VPN
• Storage:HPE Alletra/Nimble (iSCSI), SAN/NAS technologies (Synology), backup systems (Veeam), cloud backup
• Network Fundamentals:TCP/IP, subnetting, routing, switching, DNS, DHCP, VPN
• Strong communication skills to explain technical concepts to non-technical stakeholders

• VMware: VCP, VCAP
• Cisco: CCNA, CCNP
• Security:
  Security+, CISSP

• Experience with SOC 2 or similar compliance frameworks
• Experience with monitoring tools (Zabbix)

• Technical depth with strategic vision
• Leadership excellence through projects and incidents
• Customer service focus with strong relationship management
• High standards for infrastructure reliability and performance

Join a strategic leadership role where you directly impact how 200+ Fortune 500 brands manage billions in channel marketing programs. Report directly to the Director of IT and lead a talented team while staying hands-on with enterprise infrastructure technologies. Shape ACB's infrastructure strategy in Memphis, TN
with authority over architecture, capacity planning, hardware procurement, and vendor management.

• Ready to lead the infrastructure that powers channel marketing's biggest programs? Apply today and build the foundation for ACB's future.