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Desktop Support

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: Insight Global
Full Time position
Listed on 2026-05-21
Job specializations:
  • IT/Tech
    HelpDesk/Support, Desktop Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Job Description

5 years of experience with end user device support

Has a strong background working and understanding Thermal, Zebra, Label, and SAP printers

Must have experience working in a production/plant environment

Hands on experience with troubleshooting Networking equipment, server rooms, Microsoft Office 365, Teams, Apple Mac & IOS

Service Now ticketing system experience

Strong understanding of network infrastructure, mobile device support, video conferencing support, and application support

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to  To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy.

Skills and Requirements

Our client is looking for a Site Technicians to support their sites. This person will be desktop support for the entire plant including C-suite executives and needs to have experience with thermal, zebra, and SAP printing. The ideal candidate will be completely comfortable working alone in a plant environment. The reason this resource needs to have a strong background with printers is because within the plant, the printers are used daily for labeling/printing items for their fragrance and flavor samples.

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