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Specialist, Technical Quality-IT

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: FedEx Group
Full Time position
Listed on 2026-05-29
Job specializations:
  • IT/Tech
    Systems Analyst, Database Administrator, Data Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Specialist, Technical Quality-IT320

Technical Quality Specialist

Job Duties:

  • Software review and reporting
  • Retrieve data from databases (Oracle) to validate testing efforts.
  • Documentation of test results.
  • Communication of changes and defects.
  • Assist in post-production implementation testing.
  • Test scenario/plan development based upon user requirements.
  • Application test case development.
  • Requirement mapping to test cases - requirement trace matrix.
  • Work with customer and developers to design application changes.
  • Ability to work on multiple test projects simultaneously
  • Build internal documentation for use in knowledge transfer activities.
  • Test results review and sign-off.
  • Document procedures to standardize and maintain process controls.
  • Follow the highest ethical standards in all business and professional activities.
  • Participation in the testing and documentation of FDA validated systems and 21 CFR Part 11 compliance.
  • Ability to plan and execute integration testing with the customer to ensure functional and non-functional business and system specifications are met.
  • Identify potential gap analysis of customer specs vs system design.

This position will be hybrid in Memphis, TN and candidates must live within a 50-mile radius. This position is hybrid, meaning that employees will be required to work at a Fed Ex office location up to several times per week.

Qualifications

Bachelor’s degree or equivalent
* in Computer Science, Information Systems or related field plus 5 years of testing experience. As an equivalent alternative, the employer will accept a Master’s degree in Computer Science, Information Systems or related field plus 3 years of testing experience.

The position requires experience with:

  • Manual testing experience.
  • Past experience working in a process driven environment.
  • Experience processing interface files in XML and EDI format.
  • Experience in SQL query construction with or without an editor Oracle database exposure, knowledge of database tables, and ability to retrieve data from databases (Oracle) to create testing reports.
  • Experience in processing interface files in XML, JSON & EDI format and validate the transactions during integration testing.
  • Knowledge of Warehouse management solutions (WMS) like Manhattan or JDA.
  • Forward and Reverse logistics operation experience.

* Employer will accept one (1) year of directly related experience in lieu of one (1) year of education.

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