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Director Product Management

Job in Memphis, Shelby County, Tennessee, 38111, USA
Listing for: Sedgwick
Full Time position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
  • Business
Job Description & How to Apply Below
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Director Product Management

** Director Product Management*
* ** ARE YOU AN IDEAL CANDIDATE?
** We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

** PRIMARY PURPOSE** :
The Director of Product Management BU is responsible for defining and executing product strategy and outcomes for a portfolio of related products or a major product domain. This role owns roadmap direction, investment prioritization, and delivery accountability, ensuring alignment between business strategy, client needs, and technical execution. The Director leads Product Managers, partners with engineering and architecture leadership, and ensures products deliver measurable value, scale effectively, and meet enterprise objectives.

** ESSENTIAL FUNCTIONS AND RESPONSIBILITIES*
* Set product vision & roadmap

+ Defines and owns the product vision and multi‑year roadmap for a portfolio of products, aligning business priorities with platform direction, architectural standards, and long‑term scalability.

+ Leads the portfolio discovery and strategic planning efforts to identify opportunities, assess tradeoffs, and prioritize initiatives across products, balancing client needs, technical feasibility, and investment considerations.

+ Partners with senior business, technology, and operations leaders to align scope, sequencing, and investment decisions, ensuring shared understanding of constraints and dependencies.

+ Establishes portfolio‑level outcomes (OKRs) and communicates product strategy, progress, risks, and architectural implications to executive stakeholders.

Oversee, coordinate & support development work

+ Oversees delivery across multiple teams, ensuring alignment between product strategy, technical execution, and client outcomes.

+ Sets expectations for backlog quality, acceptance criteria, and prioritization practices, ensuring consistency and alignment with architectural guidance across teams.

+ Partners with engineering and architecture leadership to manage dependencies, integrations, capacity planning, and delivery risks across the product portfolio.

+ Owns accountability for product portfolio KPIs and contributions to Product Group and enterprise OKRs, including quality, efficiency, and sustainability.

Tactical

+ Maintains a holistic view of business processes, systems, and platform dependencies impacting the product portfolio and informs strategic and delivery decisions accordingly.

+ Evaluates and approves significant product, process, and system changes, assessing impact, risk, technical health, and value tradeoffs.

+ Acts as a senior escalation point for stakeholders, resolving conflicts related to priorities, dependencies, and delivery outcomes.

+ Leads product lifecycle management, release readiness, and continuous improvement efforts, ensuring traceability from strategic intent through realized business value.

** QUALIFICATIONS*
* ** Education & Licensing*
* Bachelor's degree from an accredited college or university preferred.  Licenses as needed.

** Experience*
* Ten+ (10) years' experience in product strategy, product management or requirements intake role.

Experience with agile development is strongly preferred.

Experience, leading Product Managers and managing product portfolios required.

** Skills & Knowledge*
* + Expert knowledge of agile methodologies and product operating models, including scaling delivery across multiple teams and products

+ Ability to translate business and portfolio strategy into product vision, roadmaps, and execution standards

+ Strong portfolio‑level judgment to balance investment, capacity, risk, technical…
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