Business Analyst II, Reverse Logistics Operations Integration
Listed on 2026-06-10
-
IT/Tech
Data Analyst, Data Engineer, Data Science Manager, Business Systems/ Tech Analyst
Business Analyst II, Reverse Logistics Operations Integration
Job : | Services LLC
We are seeking a Business Analyst II to join our Worldwide Returns & ReCommerce team and drive data-driven decision making through technical solutions and analytics. The ideal candidate will excel at maintaining and developing data pipelines, building insightful dashboards, and translating complex business requirements into scalable technical solutions. You'll leverage your expertise in Python, Type Script, and AWS services to keep our data infrastructure current and secure, while partnering with cross-functional teams to deliver actionable insights that improve returns processing operations.
Your role will be crucial in maintaining data pipelines, managing SIM queues, building Quick Sight dashboards, and ensuring our technical tools remain up-to-date and secure. Strong technical and analytical skills are essential, as you'll identify opportunities for process optimization, troubleshoot data issues, and implement solutions that enhance operational efficiency.
Experience with AWS services (Dynamo
DB, Lambda, S3, Cloud Watch, API Gateway), proficiency in Python and Type Script, and a deep understanding of SIM management and returns processing workflows are key requirements for success in this position.
DB, Lambda, S3, Cloud Watch, API Gateway) to build scalable data solutions
In the Worldwide Returns & ReCommerce (WW R&R) group at Amazon, we are dedicated to 'making zero happen' – zero cost of returns, zero waste, zero defects, and zero emissions – to benefit our customers, company, and the environment. We are an agile and inclusive organization that constantly innovates to create long-term value by investing in our people and our planet, not simply focusing on the bottom line.
WW R&R includes business, product, operations, data, and software engineering teams, who together manage the lifecycle of returned and damaged products. In WW R&R, you will partner across these teams to help customers discover great deals on quality used, rentals, and open box items; get the most value out of Amazon's products; improve the customer returns experience; and reduce defects, waste, and cost in reverse logistics processes.
You will be a leader, a builder, and an owner, collaborating cross-functionally with technical, operations, and business teams to design scalable and automated solutions to customer problems.
- Bachelor's degree in computer science, engineering, mathematics or equivalent
- 2+ years of business analyst, data analyst or similar role experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience with SQL
- Experience with SIM management
- Knowledge of returns processing workflows and operations
- Experience managing security vulnerabilities and Shepherd Issues
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).