Internal Systems Product Manager

Location: Memphis, TN
Salary: $ USD Annually - $ USD Annually
Description:
Internal Systems Product Manager

We are seeking a highly analytical and collaborative Internal Systems Product Manager to lead the optimization of our core business infrastructure. This role focuses entirely on back-office and operational technology; we are specifically looking for experts in internal business systems rather than commercial/consumer-facing product management.
Role Overview & Requirements

• Location: Hybrid (3 days per week) in the Memphis, TN metro area
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• Relocation: A comprehensive relocation package is available for non-local talent, including a $3,500 stipend plus professional moving services
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• Eligibility: Full-time applicants only. We are unable to provide visa sponsorship at this time.
• Compensation: $115,000 - $125,000 base salary + 15% annual bonus ($109,000 - $132,000 Total Target Cash
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Primary Responsibilities

• System Ownership: Act as the primary lead for the enhancement and maintenance of internal enterprise solutions, including billing platforms, subscription management, and support tools.
• Internal Stakeholder Management: Serve as a bridge between internal departments and the technical team. Your "customers" are your colleagues; you will perform deep discovery and gather requirements directly from internal business units.
• Technical Documentation: Produce high-fidelity documentation, including data flow diagrams, API specifications, database structures, and UI requirements (specifically for Angular-based environments) for the engineering and QA teams.
• Strategic Road mapping: Define the long-term vision for internal tools, prioritizing the backlog based on business impact and operational efficiency.
• Cross-Functional Leadership: Lead the delivery of complex projects, including a major upcoming integration of ERP and e-commerce platforms for our international divisions.
• Agile Execution: Function as a Scrum Product Owner and Business Analyst as needed, managing sprints and providing "Go/No-Go" decisions for software releases.

Candidate Qualifications

• Experience: Minimum 3+ years in Product Management/Development with at least 2 years leading cross-functional teams.
• Technical Focus: Proven track record managing Business Systems (ERP, CRM, Billing).
• Software Knowledge: Strong preference for candidates with Microsoft Dynamics experience (Salesforce experience will also be considered). Familiarity with Zuora and e-commerce/CMS platforms (e.g., Drupal) is a significant plus.
• Communication: Must possess elite verbal and written communication skills, with the ability to present technical strategies to C-suite executives.
• Education: Bachelor's degree (BA/BS) required.

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Contact:

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