IT Specialist

Overview

IT Specialist (Full-Time)

Location:

Memphis, Tennessee
Work Model:
Primarily on-site (with up to 1 day/week remote)

As a key member of the IT team, you’ll play a critical role in keeping our systems secure, reliable, and running at peak performance. Responsibilities are organized by topic below.

• Deliver Tier 2/3 support across devices, platforms, and applications
• Lead onboarding/offboarding processes (devices, access, provisioning)
• Troubleshoot across Windows, macOS, mobile, and enterprise tools
• Partner with vendors and internal teams to resolve complex issues

• Administer and optimize the Microsoft 365 ecosystem (Entra , Teams, SharePoint, Exchange, Intune, Defender)
• Strengthen identity, access, and security (SSO, MFA, Conditional Access)
• Drive compliance, endpoint security, and policy enforcement
• Support audits aligned with SOC 2 / ISO 27001

• Maintain servers, storage, networking, and virtualization platforms
• Support Windows & Linux environments
• Manage core services (DNS, DHCP, NTP, certificates)
• Own backup, disaster recovery, and monitoring systems

• Oversee IT asset inventory across hardware and software
• Track lifecycle from procurement → deployment → retirement
• Ensure audit readiness, compliance, and secure disposal

• Apply best practices in system hardening and vulnerability management
• Support incident response and risk assessments
• Identify automation and efficiency opportunities

Required

• 5+ years in IT operations, systems, or infrastructure roles
• Strong Microsoft 365 administration experience
• Solid understanding of networking (TCP/IP, DNS, firewalls)
• Experience with virtualization and on-prem environments
• Proven troubleshooting and problem-solving skills

• Intune / modern endpoint management
• VMware, Windows Server, Linux administration
• Backup & disaster recovery tools
• Exposure to SOC 2, ISO 27001, or similar frameworks
• Certifications (Microsoft, VMware, Infrastructure, Security)

• Ownership mindset & attention to detail
• Ability to juggle priorities in a fast-paced environment
• Strong communicator with a user-first approach
• Passion for continuous learning and improvement

• Hands-on role with on-site responsibilities
• Access to enterprise infrastructure & data center environments
• Occasional after-hours/on-call support

This posting is for a position that is currently vacant within our client’s organization.

Accommodation is available upon request to support your participation throughout all stages of the recruitment process.

We welcome applications from all qualified candidates.

Please note that AI tools may be used to support the screening, assessment, or selection of applicants for this position.

TWONPERM