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Hybrid Software Support Technician — Customer

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: ACT Entertainment
Full Time position
Listed on 2026-06-14
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Software Support Technician I — Customer Help

ACT Entertainment seeks a Technical Services representative in Nashville, TN, responsible for providing technical assistance and support to users of their software products. This hybrid role involves guiding customers through installations, conducting training classes, and collaborating with development teams to enhance product functionality.

The ideal candidate will possess a Bachelor's degree or related tech experience and excellent communication skills. Strong troubleshooting abilities are essential, along with a proficiency in software support tools.

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