Data Center Technician

At Digital Ocean, Data Center Technicians play a massive role in the success of our business. Our amazing Data Center team is responsible for maintaining and growing the physical infrastructure of the Digital Ocean cloud, past, present, and future. They own everything related to the physical servers and networking gear that enables our company and our customers to scale.

Day‑to‑day duties may include everything from replacing a faulty drive in one of our servers to flying overseas to set up a brand‑new Data Center from scratch.

This position is for the Memphis area and requires you to be onsite.

• Supporting data center engineers with on‑site physical deployments
• Racking, stacking, and cabling servers, power distribution units, and switches under the guidance of data center engineers
• Replacement of server components such as CPU, RAM, drives and boards
• Submitting RMA to equipment manufacturers, shipping and receiving gear to and from remote locations and vendors
• Work through assigned tickets and work requests effectively, performing basic diagnosis and repairs to hardware in line with internal SLAs
• Assist data center engineers in debugging network, hardware, and Linux OS‑related issues
• Assist with asset management, track and monitor data center hardware and component inventory

• Hands‑on experience with servers, hardware, and networking is preferred but not essential
• Passionate about data center hardware and infrastructure
• Interest in networking, hardware, and Linux OS
• Excellent verbal and written communication skills, collaborative nature, and a friendly can‑do attitude
• Can perform a basic level of troubleshooting preferred but not essential
• A strong desire and aptitude for solving problems
• A valid driver’s license (must be comfortable with driving)
• Willing to receive guidance from senior engineers and technicians
• Ability to logically analyze and solve problems
• Ability to travel domestically and internationally (10% – 15% travel)
• Willingness to participate in an on‑call rotation
• Ability to be on your feet all day
• Ability to lift objects up to 50 lbs
• Ability to be on‑call outside of business hours for escalations as needed

• $66,000 – $83,000

• Reimbursement for conferences, training, and education; access to Linked In Learning courses.
• Competitive benefits including Employee Assistance Program, local meetups, and flexible time off.
• Bonus potential and equity compensation.
• Equal‑opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.