Geospatial Emergency Response Database Coordinator - Geospatial Technology

THIS IS A DEPARTMENTAL PROMOTIONAL OPPORTUNITY

Only current employees of the Hamilton County Geospatial Technology Department will be considered for this position.

Under general supervision, this position is responsible for the management and coordination of all processes regarding the creation, maintenance, vetting, and deployment of spatial data designed for emergency response purposes, and the supervision of two addressing technicians.

(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, physical requirements, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

Responsible for the maintenance, quality control, and general integrity of Hamilton County’s emergency response databases, and the associated contributing processes and procedures regarding field address verifications and assignments, associated appeals board processes, and verification of data integrity for the Hamilton County 9-1-1 District and the State of Tennessee. This position will liaise all interaction between Geospatial Technology and the 9-1-1 District, and participate in the CAD system load and IT-related functions at the 911 facilities under the shared direction of the 9-1-1 Director of Information Technology.

This position directly supervises assigned employees; recommends hires; trains, schedules, assigns, reviews and evaluates work; approves sick and annual leave; performs other related duties as assigned.

• Knowledge of federal, state, and county laws, rules, regulations, practices, procedures related to geospatial information and emergency response.
• Advanced knowledge of computer aided dispatch systems.
• Advanced knowledge of geospatial methods, practices and applications.
• Advanced knowledge of RapidSOS.
• Advanced knowledge of Mobile Maps.
• Advanced knowledge of client/server and computer hardware, software, and peripherals specific to geospatial information.
• Advanced knowledge of ArcGIS Pro, ArcGIS Online, and ArcGIS Enterprise.
• Advanced knowledge of analytical and research procedures.
• Knowledge of SQL database administration.
• Knowledge of common scripting languages, specifically Python and SQL Scripting.
• Knowledge of ArcGIS REST API, web applications, and web mapping service creation.
• Knowledge of technical systems administration, maintenance, and repair.
• Knowledge of computer systems security methods and practices.
• Knowledge of customer service/public relations practices/conflict resolution.
• Knowledge of emergency response methods, protocols, and processes.
• Skill in creating, designing, implementing, and troubleshooting systems applications.
• Skill in learning and implementing new technologies to better serve the end user.
• Skill utilizing verbal and written communication to develop and present reports, training and presentations related to systems needs or innovations.
• Skill establishing and maintaining effective working relationships.

• A Bachelor’s degree in Geographic Information Science, Computer Science, or a closely related field and five (5) years of direct work experience in spatial data development, analysis, and utilization, one (1) year of which must be in a lead or supervisory role. A valid driver’s license is required.
• An Associate’s degree in Geographic Information Science, Computer Science, or a closely related field and seven (7) years of direct work experience in spatial data development, analysis, and utilization, one (1) year of which must be in a lead or supervisory role. A valid driver’s license is required.
• The equivalent of a high school diploma and nine (9) years of direct work experience in spatial data development, analysis, and utilization, one (1) year of which must be in a lead or supervisory role. A valid driver’s license is required.

Prior to operating a County-owned vehicle, all employees are required to complete the HC Defensive Driving course and/or an Emergency Vehicle Operations Course (EVOC) provided at the…