Principal Advisor - Technology Services; Memphis, TN

Position: Principal Advisor - Technology Services (Memphis, TN)
## Principal Advisor - Technology Services (Memphis, TN)
Apply locations:
Memphis, TNtime type:
Full time posted on:
Posted Yesterday job requisition :
R0010882#
**** At ALSAC you do more than make a living; you make a difference.****##
*** We like people who are different...because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking r background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family.

Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission:
Finding cures. Saving children.***##

Job Description Legal and Workforce Technology at ALSAC spans a broad, evolving portfolio of enterprise platforms and capabilities supporting Legal, Compliance, and Employee Experience functions. These capabilities include legal case and matter management, contract and document management, workflow automation, regulatory and compliance tracking, employee-facing platforms, and change enablement technologies.

This landscape encompasses significant functionality that requires deep expertise, strategic oversight, and disciplined execution to fully meet the organization's growing needs.###
** Position Summary
** This role provides critical, expert-level leadership and guidance for all strategic enhancements across Legal and Workforce Technology. The Principal Advisor establishes direction on how to best leverage enterprise platforms and out-of-the-box capabilities to drive efficiency, scalability, compliance, and an enhanced user experience.

Serving as a trusted advisor to senior business and IT leadership, this role ensures that technology solutions are aligned with enterprise strategy and deliver measurable business value.

The primary focus of this role includes modernization efforts—such as workflow automation, document and contract management, regulatory processes, and compliance solutions—as well as Workforce and Employee Experience technologies. Success in this role requires driving adoption across people, processes, and organizational change.###
** Essential Job Functions
*** Design, integrate, and manage complex hybrid technology ecosystems, extending SaaS solutions through configuration, integrations, and custom development.
* Evaluate and balance the use of out-of-the-box functionality versus custom solutions to meet evolving business needs.
* Validate end-to-end transaction flows and business processes across Oracle and related platforms, ensuring seamless execution from initiation through completion.
* Ensure accurate data transformation, posting, reconciliation, and reporting across upstream systems, Oracle, and downstream platforms (e.g., BI tools), with a strong focus on operational readiness.
* Lead enterprise solution architecture and design efforts, integrating multiple systems and platforms across the organization.
* Provide advanced troubleshooting, debugging, and performance optimization across both vendor-supported and internally developed applications.
* Assess and mitigate enterprise application risks, including security, compliance, scalability, and operational resilience.
* Develop strategic technology roadmaps that balance short-term delivery with long-term sustainability.
* Deliver high-quality solutions across SDLC methodologies (Agile, Waterfall, CI/CD), partnering with business and technical stakeholders to manage complex dependencies.
* Provide expert-level leadership and guidance to Senior Technology Services Advisors, setting direction for strategic initiatives, operational execution, cross-team integration, and enterprise alignment.###
** Job Requirements
*** Bachelor’s degree in Computer Science, Information Systems, Data Science, Business, or a related field required. Master’s degree preferred.
* Minimum of 8+ years of progressive IT experience leading, implementing, and supporting enterprise-scale technology solutions, including both SaaS…