Manager, Ecommerce

Job Summary

Target Specialty Products is seeking a strategic and technically-adept eCommerce Project Manager. This role is the critical bridge between our business leadership, internal departments (Sales, Marketing, Ops), and our external development agencies.

You will act as the primary business liaison, ensuring that our digital platforms—, , and —perform at peak efficiency and evolve to meet our business goals. This is a role for a person who can manage day‑to‑day site updates while simultaneously driving a long‑term strategic roadmap.

• Work with leaders to develop the strategic direction of the eCommerce roadmap for , , and  and drive website enhancement projects from ideation to launch.
• Work with internal stakeholders to align website functionality with business needs and act as an internal expert providing CMS training and functional support for internal teams.
• Implement strategy for ensuring conversion rate optimization, develop KPI reporting on site statistics, and stay ahead of SEO techniques and eCommerce security trends.
• Implement strategy for meeting and exceeding eCommerce revenue goals by executing day‑to‑day site updates, new product setups, merchandising, maintaining accurate catalog availability, and monitoring Adobe Commerce system health, security patches, and site uptime.
• Act as the primary liaison to manage vendor relationships and the centralized IT group, oversee third‑party development agencies, negotiate compromises during technical impasses, manage the support ticket pipeline, and oversee User Acceptance Testing (UAT) and the formal Change Request process.
• Develop and review quality assurance standards regarding eCommerce delivery systems to ensure a seamless flow of data between Hub Spot, NAV, and Adobe Commerce.

• 5 years of eCommerce experience, including work with website User Experience (UX), Web Content Management systems, and a heavy emphasis on Project Management.
• Experience determining current and future eCommerce trends, and planning, forecasting, and building modern eCommerce systems and solutions to drive sales.
• Deep understanding of online marketing practices, web development principles, and project management skills, with a proven track record of managing third‑party development vendors and agencies.
• Computer skills to include Microsoft Office (Word, Excel, PowerPoint) and Outlook.
• Advanced experience and proficiency with Adobe Commerce (Magento) required.

• Ability to effectively manage third‑party development vendors and hold them accountable to timelines and budgets.
• Communication skills to keep leadership aware of key decisions and accomplishments, with an exceptional ability to translate business speak into technical requirements and vice versa.
• Desire to take ownership of the KPIs and manage progress against them.

• Bachelor's degree in Marketing or a related field required.
• No OPT or sponsorship available.

Base Pay Range: $103,500 – $134,600 per year. Pay may vary based on factors such as geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment where applicable.

• Professional and Personal Growth:
  Multiple avenues to grow your career, training and development programs, tuition reimbursement for full‑time colleagues.
• Health and Wellness:
  Health benefits including medical, dental, vision, disability, and life insurance.
• Savings and Retirement: 401(k) retirement plan with company‑matching contributions.
• Work‑Life Balance:
  Company‑paid holidays and floating holidays; a company culture that prioritizes health, safety, and flexibility.
• We are looking for individuals who want to make a difference where our customers live and work.

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.