Service Engineer
Listed on 2026-06-23
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IT/Tech
Server Engineer, IT Support, Unix/Linux, IT Infrastructure
Job Description
All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment.
Job Title: Service Engineer
Location: Memphis, TN
Duration: 6+ months
Pay Rate: $41.61/hr.
Job Posting
Title:
On‑Site Service Engineer AI Data Center
Client is seeking an experienced On‑Site Service Engineer (OSE) to support enterprise data center and server environments, including next‑generation AI platforms. This is a hands‑on, customer‑facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on‑site service. Prior AI experience is not required; strong data center and server fundamentals are what matter most.
What You’ll Do- Provide on‑site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
- Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
- Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
- Support both reactive and preventive maintenance following established procedures
- Collaborate with internal teams and customers during service events to ensure clear communication and resolution
- Document work performed and contribute to shared knowledge and best practices
- Participate in on‑call rotations and support extended coverage when needed
- Experience supporting servers or data center hardware in a field, enterprise, or customer‑facing environment
- Hands‑on skills with server components (CPU, memory, power supplies, GPUs, etc.)
- Familiarity with Linux or similar operating systems
- Strong troubleshooting and problem‑solving abilities
- Comfortable working independently on‑site and communicating clearly with customers
- Willingness to learn and support emerging technologies, including AI platforms
- 3 to 5+ years of experience in technical support, field service, or data center roles
- Associate or Bachelors degree in IT or related field (or equivalent experience)
- Dell or other vendor certifications are a plus, but not required
- Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on‑call schedules
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
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