Program Manager​/Business Analyst

Sets strategies and leads the transformation of business processes and operational tools to enable global excellence.

• Provides business analysis.
• Business expertise.
• Hosting services.
• Information systems design/development.
• Project management.
• Executes and leads the development of innovative technology solutions.
• Perform other duties as assigned.

Bachelor's degree in business, computer science, engineering, information systems, or other quantitative discipline required.

Related experience may offset degree requirements and related education/degree may offset experience requirements.

Six (6) years of experience in a minimum of four (4) of the following areas: application architecture/design, application software development, application support, application maintenance, BI technologies, business area expertise, communications planning/development/ execution, data backup/protection strategies development/execution, data strategies/implementation, data warehousing techniques, database design/implementation, disaster recovery/business continuity planning, ETL design/development, process evaluation/improvement, project monitoring/control, project planning/scheduling, prototype/wireframe development, requirements elicitation/management, server configuration/maintenance including hardware/system software/applications, short-burst training video design/development, software test plan development/execution, system performance monitoring, technical documentation development, technical support-hardware/software/network issue resolution, user interface/user experience design, user documentation development, or user research.

Exceptional leadership, interpersonal and communication skills, and planning and organizing abilities. Exceptional collaboration skills when working with team members, business areas, systems users, and technical developers.

Preferred

Skills:

Program/portfolio management; understanding of Fed Ex Operations & business processes; strong business analysis, data discovery, & requirements gathering skills; experience leading software development projects through all phases of the SDLC; ability to facilitate stakeholder workshops & translate business needs into functional requirements; experience supporting UI/UX design, test planning and coordination, communications, & successful solution deployment.

Pay: () Memphis, TN Pay Range: $6,511.62/month - $10,744.16/month. () Pittsburgh, PA Pay Range: $6,854.33/month - $11,309.65/month.

Preferred location:
Memphis, TN or Pittsburgh, PA;
Hybrid. Will consider other U.S. candidates (excluding AK, HI, & U.S. territories); those residing 50 miles of a Fed Ex campus are required to work on-site at a Fed Ex location several days per week.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant:
Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)