Manager Product Management Mobile

Exceptional Hospitality Starts with You

This role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Dallas, TX. This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Manager Product Management Mobile, you will bring your technical skills to a hospitality company with an award-winning culture.

On the Mobile Product team, you will report to the Director of Mobile Product. You will support projects including the development and delivery of mobile capabilities. These capabilities enable personalization, segmentation, targeted offers, guest engagement & messaging, new brand launches, and partnership experiences.

What You'll Do During a Typical Day:

• Own mobile product capabilities supporting brand integrations, marketing technology, audience targeting, segmentation, personalization, offers, campaign enablement, and analytics.
• Translate business and stakeholder requirements into product scope, user stories, acceptance criteria, business rules, analytics requirements, and delivery plans.
• Manage the product backlog, define requirements, and coordinate cross-functional teams to deliver mobile features.
• Monitor feature performance and use analytics, guest feedback, and operational insights to recommend enhancements and roadmap priorities.

How You'll Collaborate with Others:

• Build partnerships with teams across Brand, Marketing, Loyalty, Analytics, Architecture, Engineering, UX/UI, QA, Operations, and Support to align mobile product priorities with business and guest experience goals.
• Collaborate with business and technology stakeholders to define requirements, audience strategies, measurement approaches, integrations, and launch plans.
• Facilitate alignment across teams through roadmap planning, backlog refinement, stakeholder reviews, testing activities, release readiness, and post-launch performance evaluations.

Deliverables You'll Take Ownership Of:

• Mobile product roadmaps, backlog priorities, feature requirements, and delivery plans that advance marketing, personalization, targeting, offers, analytics, and guest engagement initiatives.
• Product documentation, launch readiness plans, stakeholder alignment materials, and performance recommendations that support successful delivery and continuous optimization.

You Have These Minimum Qualifications:

• Five (5) years of professional work experience in Technology, Product Management, Digital Product, Mobile Product, Marketing Technology, or a related field.
• Three (3) years of experience owning consumer-facing digital or mobile app products, including iOS and Android app experiences.
• Experience managing digital product initiatives involving marketing technology, personalization, audience targeting, analytics, or customer engagement capabilities.
• Experience defining product requirements and translating stakeholder needs into roadmaps, user stories, acceptance criteria, and delivery plans.
• Experience managing multiple simultaneous projects, managing dependencies, and driving successful product delivery across multiple stakeholder groups.
• This is a hybrid role and would require being near one of our three U.S. office locations:
  McLean, Dallas, or Memphis.
• Travel up to 10% as needed.

It Would Be Useful If You Have:

• Bachelor's Degree, or Associate's Degree plus 6+ years of Technology-related experience, or High School Degree/GED plus 12+ years of Technology-related experience.
• Seven (7) + years of professional work experience in Technology, Product Management, Digital Product, Mobile Product, Marketing Technology, or a related field.
• Experience with mobile applications, digital marketing technologies, customer data platforms, analytics tools, APIs, SDKs, and personalization or experimentation platforms.
• Experience delivering consumer-facing digital products within hospitality, travel, retail, eCommerce, loyalty, or similar customer engagement environments.
• Experience working in complex, organizations with cross-functional dependencies spanning product, engineering, analytics, marketing, and operations…