Reliability Analyst

IDR is seeking a Reliability Analyst to join one of our top clients for an opportunity in Memphis, TN. In this role, you will help ensure the stability and availability of enterprise computing systems by monitoring applications and infrastructure, reporting on performance, and supporting incident resolution. This is a great chance to contribute within a large-scale technology environment supporting production and QA operations for a leading organization in a regulated industry.

• Monitor enterprise systems, networks, and applications across production and quality assurance environments to ensure availability and performance.
• Configure monitoring tools, including setting up alerting, notifications, ticketing, and log integrations.
• Perform application and infrastructure availability checks and deliver routine status reporting.
• Support incident management by opening, updating, and closing incident reports and assisting with investigations and resolution efforts.
• Develop scripts and leverage automation tools to streamline monitoring and operational processes, while maintaining SOPs and shift handover documentation.

• 2+ years of experience in system monitoring and reporting activities within enterprise environments
• Hands-on experience with application and infrastructure monitoring/administration
• Proficiency with scripting or automation (e.g., Power Shell, Bash, Python) to improve operational efficiency
• Strong documentation skills and working knowledge of tools such as Word, Excel, and Visio

• Competitive compensation package
• Full Benefits;
  Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• Clearly Rated's Best of Staffing Client and Talent Award winner 12 years in a row.