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IT Helpdesk Specialist - Entry Level Support

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: University of Memphis
Full Time position
Listed on 2026-08-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 36000 - 54000 USD Yearly USD 36000.00 54000.00 YEAR
Job Description & How to Apply Below

University of Memphis is seeking an IT Service Desk Agent to provide first-level technical support to students, faculty, staff and other authorized users on campus. The role serves as the primary contact for technology-related questions, incidents, and service requests via telephone, email, chat, walk-in support, and the IT service management system.

The ideal candidate is entry-level, with foundational technical knowledge, strong customer-service skills, and an interest in developing a career

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Position Requirements
Less than 1 Year work experience
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