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IT Support Analyst: EUC & M365 Expert
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-09-01
Listing for:
Cognizant
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Cognizant in Memphis is seeking an IT Support Analyst to ensure smooth operation of IT services across the client environment. You will troubleshoot hardware, software, network, and OS issues, provide Level 1–2 support for desktops, printers, and mobile devices, and help with Microsoft 365 apps and collaboration tools.
The role serves as a primary contact for IT incidents, with emphasis on customer service, ticketing, and adherence to ITIL processes.
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