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Entry-Level IT Service Desk Agent — Tech Career
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-09-01
Listing for:
Women In Science
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
The University of Memphis is seeking an IT Service Desk Agent to provide first-level technical support for students, faculty, staff, and other users. The role focuses on timely, courteous assistance and accurate ticket documentation, with escalation for more complex issues.
Ideal candidates will have foundational technical knowledge, strong customer-service skills, and an interest in growing in IT. This on-site position serves as a key contact point across multiple channels including phone,
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