Director of IT Service Delivery & Customer Experience
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-09-09
Listing for:
Baptist
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Baptist Memorial Health Care in the Memphis metro area is seeking a Senior IT Director of Service Delivery & Customer Experience to lead IT customer service across corporate IT functions. You will manage site support, the IT Service Desk, and IT Communications, focusing on process improvement and measurable service levels with end users and operations partners.
The role requires strong leadership, a background in healthcare IT operations, and the ability to build credible relationships with
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