Senior Manager of Research Storage & Data Infrastructure

About the Role

St. Jude Children's Research Hospital is seeking an experienced and strategic leader to manage and advance the institution's research storage ecosystem. As the Senior Manager of Research Storage & Data Infrastructure within Research Information Services (RIS), you will lead the team responsible for delivering scalable, secure, and high-performance data infrastructure that supports world-class biomedical research, advanced analytics, artificial intelligence, and high-performance computing.

This role provides strategic and operational leadership for St. Jude's scientific computing storage environment, encompassing active research storage, archival and object storage, cloud-integrated platforms, secure research environments, data protection services, and disaster recovery capabilities. You will define technology strategy, guide platform evolution, oversee major investments, and ensure operational excellence across systems that store and protect some of the institution's most valuable research assets.

Working closely with Information Services teams, research programs, administrative leadership, and external collaborators, you will serve as a trusted advisor on storage architecture, research computing operations, service quality, capacity planning, and technology roadmaps. The position also plays a critical role in aligning infrastructure capabilities with evolving scientific and institutional priorities. A key responsibility of this role is managing strategic vendor partnerships, including operational governance, architecture reviews, service delivery management, procurement support, technology evaluations, and performance accountability.

As the primary institutional representative for research storage platforms, you will ensure effective coordination among St. Jude stakeholders, technology partners, and the broader research community. The successful candidate will oversee infrastructure supporting AI training and inference, high-performance computing, genomics, imaging, scientific instrumentation, and other data-intensive research workloads while maintaining robust business continuity, backup, and disaster recovery capabilities for mission-critical research services.

• Storage Strategy & Architecture:
  Develop and manage the roadmap for St. Jude’s centralized research storage platforms, including high-performance file systems, object storage, archival storage, cloud-integrated storage, and secure research environments. Lead architecture planning for future growth associated with AI, machine learning, scientific computing, research instrumentation, and emerging research technologies. Evaluate new technologies and vendor solutions to improve performance, resilience, scalability, user experience, and cost efficiency.
  
  Support institutional planning for significant increases in research data volume and complexity.
• Operations & Service Delivery:
  Ensure reliable operation of research storage services supporting HPC, AI, regulated research environments, institutional applications, and data-intensive science. Establish and monitor service-level objectives, operational metrics, capacity forecasts, and performance benchmarks. Develop reporting and dashboards to support leadership decision-making, budgeting, procurement, and lifecycle planning. Lead incident management, root-cause analysis, change management, and continuous service improvement activities. Document procedures and operational knowledge to support transparency and transfer across the institution and to new staff as well as updating and supporting centralized asset management and information security.
• Vendor & Partner Management:
  Serve as the primary relationship manager for storage vendors. Lead governance…