Senior Business System Analyst - Order To Cash
Listed on 2026-09-16
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IT/Tech
Business Systems & Technology Analysis, IT Business Analyst, Systems Analyst, SAP Consultant
- Sales Order Management
West Fraser, Inc. is the largest southern yellow pine lumber producer in the United States operating twenty-one mills with 3200 employees across nine southern states. West Fraser Timber, our parent company, is an integrated producer with corporate headquarters located in Vancouver, Canada. Over the last 15 years the company has grown significantly in the United States both from acquisition and from significant capital investment.
West Fraser offers a range of exciting career opportunities for individuals seeking challenging and rewarding careers. The Corporate IT department is currently recruiting a Senior Business Systems Analyst - Order to Cash to serve as the functional expert responsible for the design, support, enhancement, and continuous improvement of JD Edwards solutions supporting sales, transportation, product inventory, and accounts receivable processes.
You’ll Do- Serve as the lead functional expert for JD Edwards Enterprise One Order-to-Cash processes, including Sales Order Management, Advanced Pricing, Customer Master, Inventory Management, Transportation Integration, Shipping, Invoicing, and Accounts Receivable.
- Provide expert recommendations regarding solution design, configuration, and process improvements while partnering with the ERP Applications Manager on prioritization, governance, and portfolio decisions.
- Support business process standardization and enterprise initiatives across multiple operating divisions.
- Lead requirements analysis for complex business initiatives and translate business requirements into scalable functional designs aligned with enterprise architecture and supportability objectives.
- Prepare functional specifications for enhancements, integrations, reports, orchestrations, and custom applications.
- Identify and lead opportunities to simplify processes, leverage standard JDE functionality, and support modernization initiatives involving OTM, EDI, integrations, automation, and customer-facing solutions.
- Provide subject matter expertise to support application roadmap planning and prioritization.
- Act as the senior escalation resource for complex JD Edwards production issues.
- Perform root cause analysis and develop permanent corrective actions.
- Troubleshoot cross-functional issues spanning customer orders, inventory, transportation, invoicing, and integration points.
- Support critical month-end and quarter-end transaction processing activities.
- Develop and execute testing strategies, including system integration testing and user acceptance testing, while ensuring solutions are production-ready and fully validated against business requirements
- Lead workshops to identify business requirements and process improvements.
- Provide expert guidance regarding JDE capabilities, limitations, and best practices.
- Influence solution decisions through expertise and business process knowledge.
- Mentor analysts and project team members supporting the O2C portfolio.
- Bachelor's degree in Computer Science, Information Systems, Business Administration or a related field.
- 8-10+ years of JD Edwards Enterprise One experience, including at least 5 years supporting Sales Order Management and Order-to-Cash processes in JD Edwards
- Extensive functional, technical, and operational knowledge of JDE Enterprise One, including version 9.2, and Oracle Transportation Management
- Demonstrated experience independently configuring, supporting, and enhancing JDE production environments and leading complex enhancements and implementations.
- Expert knowledge of:
- Sales Order Management
- Advanced pricing
- Order activity rules
- Transportation management integration
- Inventory commitment
- EDI transactions
- Customer master
- UDC configuration
- Security concepts
- Orchestrator
- Batch processing
- Financial integration
- E…
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