IT Desktop Support

Are you interested in a full-time career with a Fortune 100 award-winning company?

We are currently seeking a motivated and focused individual in Memphis, TN! You will be part of a team using your experience to provide desktop tech support to other team members. Regular day shift hours and great benefits.

Troubleshoot consumer replaceable hardware, BIOS, Driver, OS, Fed Ex Software

• One Drive Setup and migrations w/ One Note Cloud Sharing
• Attempt Data Recovery on failed systems
• Troubleshoot Encryption issues
• Troubleshoot Password issues
• MacOS troubleshooting, applying OS updates, encryption, and Office for Mac 2016 for employees using iPlanet and O365
• Mac LAN / WAN connectivity troubleshooting Network Troubleshooting task
• Diagnose cabling issues
• Network port connectivity verifications
• Networking component swapouts (Router, Switch, WAP)

• High school diploma or GED equivalent – required.

• Ability to utilize NetDB to perform port assignments
• Customer Communication Skills
• Ability to maintain composure with challenging customers
• Able to direct customers to correct support groups
• Time and resource management

• High School Diploma or GED

• Starting pay: $25.00 per hour
• Benefits: comprehensive healthcare, 50% dental reimbursement, and $25,000 life‑insurance coverage provided at no cost to the employee

Inno Source has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

If you are an individual with a disability and need assistance in the application process please contact or email  .
We are an equal Opportunity Employer – Age / Race / Color / Sex / Sexual Orientation / Gender Identity / Disability / Veteran.