Property Adjuster – Field Estimating – Memphis, TN

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS – Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

As a Field Property Adjuster, you will be dedicated to providing exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and Claims

X Video Collaboration. Your expertise will be particularly focused on water losses, ensuring our customers receive the highest level of support and resolution for these specific claims.

• Customer Service Expert – Live in Allstate’s Claims Culture by caring, empowering, and restoring; lead with empathy.
• Investigator – Confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
• Effective Communicator – Use phone, email and sometimes video chat to help customers through a fast, fair, and easy claims process, tailoring communication to their preference.
• Negotiator – Evaluate and negotiate claims settlements with customers, vendors, third‑party carriers and claimants according to all legal and business standard methodologies.
• Problem Solver – Utilize multiple tools to get the job done in a fast‑paced environment, including estimate tools, job aids, and additional settlement platforms.
• Recorder – Protect the company financially by executing policies and keeping a clear record of your work in a claims system.

High School/GED

• Reside within the greater metropolitan Memphis area.
• 2-3 years previous experience as outside adjuster is highly desired.
• Proficiency in using Xactimate and other relevant software for estimating.
• Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
• Excellent communication and interpersonal skills to provide exceptional customer service.
• Ability to travel to customers' homes and handle virtual claims countrywide effectively.
• Detail-oriented and organized, with a focus on delivering high-quality work.
• Residency within the posted location is mandatory for this role.

• Willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on either a one to two-story roof.
• Valid driver's license and willingness to travel as part of the job requirements.

The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work. Ongoing training opportunities for continuous improvement happen regularly on the job. You will be required to attend 2 weeks of training that will take place in Wheeling, IL.

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license, which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire. If required, the Hiring Manager will work with you along with the…