Administrative Assistant Bilingual

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Free food & snacks
• Opportunity for advancement
• Training & development
• Vision insurance

Job Title:

Bilingual Administrative Assistant (Insurance Agency)

Location:

Memphis TN

Job Type: Full-Time

Job Summary:

Our growing insurance agency is seeking a Bilingual Administrative Assistant (English/Spanish) to support daily office operations and conduct outbound calls to clients and prospects. This role plays a key part in client retention, appointment setting, and cross-selling insurance products.

• Make outbound calls to follow up on quotes, renewals, and leads
• Schedule appointments for agents
• Conduct policy review and retention calls
• Assist clients with basic policy questions (English & Spanish)
• Process applications, renewals, and policy changes
• Maintain accurate client records in agency systems
• Support marketing and referral follow-up efforts

• Fluent in English and Spanish (required)
• 1+ year administrative, customer service, or call center experience
• Comfortable making high-volume outbound calls
• Strong communication and organizational skills
• Insurance experience preferred (license a plus)

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.