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Casualty Claims Specialist​/Sr. Claims Specialist-Specialty Human Services Division

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: Great American Insurance Group
Full Time position
Listed on 2026-03-03
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst
Salary/Wage Range or Industry Benchmark: 107000 USD Yearly USD 107000.00 YEAR
Job Description & How to Apply Below
Position: Casualty Claims Specialist / Sr. Claims Specialist-Specialty Human Services Division

Why Consider This Job Opportunity

  • Salary up to $107,000
  • Hybrid work model with 3 days in‑office and 2 days remote; fully remote options available
  • Competitive benefits: medical, dental, vision, wellness plans, and tuition reimbursement
  • Career advancement and professional development opportunities within a leading insurance company
  • Supportive work environment that values diversity and inclusion
Job Responsibilities
  • Manage a large inventory of claims to evaluate compensability and liability
  • Plan and conduct claim investigations to confirm coverage and determine liability, compensability, and damages
  • Determine and negotiate appropriate claim settlements and reserves within prescribed authority
  • Convey complex information regarding coverage and settlements to insureds, claimants, and external partners
  • Maintain accurate and detailed claim files, including correspondence, reports, and settlement agreements
Required Qualifications
  • Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
  • Minimum of 5-7 years of experience in property and casualty claims handling
  • Strong analytical, negotiation, and problem‑solving skills
  • Knowledge of insurance policies, coverage, and claims handling procedures
  • Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations
Preferred Qualifications
  • Completion of or progress toward a professional designation such as Associate in Claims (AIC)

We prioritize candidate privacy and champion equal‑opportunity employment. Our commitment is to foster a fair, transparent, and secure hiring environment for all.

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