Global Supply Chain Associate

At Sylvamo, we’re a team on a mission. Joining us, you’ll be helping to sustain forests and renew ecosystems, while delivering on the promise of paper to educate, communicate and entertain the world.

Come grow with us!

Location – Memphis, TN

The Global Supply Chain Associate (GSA) supports end-to-end supply chain planning and execution across Sylvamo’ s integrated network. This role is responsible for maintaining inventory levels, supporting production planning activities, and ensuring alignment between customer requirements, manufacturing capabilities, and distribution operations.

The GSA collaborates closely with Customer Service, Sales, Supply Planning, Replenishment Planning, Transportation, and Manufacturing teams to ensure Sylvamo delivers on customer commitments while optimizing service, cost, and efficiency.

• Support inventory management and replenishment planning activities to maintain optimal inventory levels across the network, including make-to-stock, make-to-order, and non-conforming inventory
• Assist in developing and maintaining production or run schedules that meet customer demand and manufacturing constraints
• Analyze forecasts, demand patterns, and consumption trends to support supply and replenishment decisions
• Identify and resolve supply chain disruptions, including stockouts, production issues, and service challenges
• Collaborate with cross-functional teams (Customer Service, Sales, Manufacturing, Transportation, Finance) to align priorities and ensure customer commitments are met
• Communicate proactively on supply chain issues, risks, and performance with key stakeholders
• Support continuous improvement initiatives focused on service, cost, and process efficiency
• Utilize SAP and planning tools to monitor inventory, production, and replenishment activities and resolve issues
• Assist in identifying root causes of supply chain issues and implementing corrective actions
• Support onboarding and training of new team members on processes and tools as needed

• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
• Ability to manage multiple priorities and work under pressure to meet deadlines and customer commitments
• Strong communication skills, including the ability to collaborate effectively across functions
• Understanding of supply chain processes, including planning, inventory management, and distribution
• Ability to balance daily operational tasks with longer-term improvement initiatives
• Proficiency in Microsoft Excel and familiarity with SAP or similar ERP systems
• Demonstrated ability to work in a team environment and build strong working relationships

• Bachelor’s degree in business, Supply Chain, Logistics, Engineering, or related field preferred, or equivalent relevant work experience
• 1–4+ years of supply chain, operations, or customer service experience
• Experience working in a cross-functional, integrated supply chain environment preferred
• SAP experience preferred

• Customer Service: Collaborate to meet customer requirements and address service issues
• Sales: Align on demand changes and customer needs
• Manufacturing/Production: Coordinate on production schedules and constraints
• Supply Chain & Transportation: Support inventory movement and cost optimization
• Finance: Communicate and support cost and inventory-related impacts

• Customer Focus
• Operational Excellence
• Problem Solving
• Agile
• Team-Oriented
• Inclusive and Collaborative
• Self-Aware
• Courageous
• Trustworthy
• Financially Savvy

Sylvamo partners with you and your family on your health and wellness journey. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability, life insurance, and a generous 401(k) plan with matching company contributions, and more. Sylvamo is here for all stages of life. We also offer paid time off and paid holidays per year.

The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Sylvamo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.