Reverse Logisitics Analyst

Responsibilities

• Own reverse logistics KPIs and dashboards across customers, distributors, and 3PL partners
• Analyze gaps between deductions, returns, and credits to identify leakage drivers and root causes
• Track return lifecycle performance to improve timeliness, accuracy, and financial reconciliation
• Support performance tracking and provide insights on reclamation provider performance, service, and operational alignment
• Monitor SLA adherence and highlight performance gaps to support resolution with external partners
• Support continuous improvement initiatives with analysis and recommendations to drive process efficiency and cost savings
• Support reconciliation of customer deductions against physical returns and credits issued
• Investigate discrepancies and facilitate resolution across internal and external stakeholders
• Analyze end-to-end reverse logistics costs to drive visibility into total cost‑to‑serve and identify savings opportunities
• Validate and monitor return adherence to contractual policies, timelines, and processes
• Identify and surface process and compliance deviations, enabling cross‑functional alignment on appropriate actions
• Support coordination of the end‑to‑end return lifecycle to maximize value recovery and support accurate reconciliation
• Identify inefficiencies, conduct root cause analysis, and support improvements to reduce waste, cost, and complexity
• Support process mapping, documentation, and standardization of procedures, controls, and escalation frameworks
• Support the Sr. Manager on projects and other duties aligned with business priorities
• Support supply chain systems initiatives, including process enhancements, integrations, and EDI‑related activities
• Assist with data validation, inventory reconciliation, and root cause analysis of system‑driven discrepancies
• Collaborate to improve data visibility, reporting capabilities, and system accuracy across reverse logistics processes

• Bachelor’s degree in Supply Chain, Logistics, Finance, Business, or a related field
• Strong analytical and data management skills (Excel required; SAP/ERP preferred)
• Ability to analyze complex datasets and translate findings into actionable insights
• Financial acumen and experience collaborating cross‑functionally
• High attention to detail with a focus on data accuracy and operational discipline
• Effective communication skills, both written and verbal
• Demonstrated experience in supply chain, logistics, finance operations, or similar areas
• Field experience in reverse logistics, CPG, retail, or distribution preferred

Base Salary Range: $65,700 – $95,200

Annual bonus based on performance and eligibility.

• Generous and flexible PTO policy
• Paid parental leave
• Comprehensive wellness and benefits program
• Cash balance plan (pension equivalent)
• 401(k) match
• Hybrid work model – at least 3 days on-site

Beiersdorf North America is an Equal Opportunity Employer. We value diversity and aim to provide equal opportunities to all applicants. Please include only information relevant to the assessment of your application.