Operations Supervisor | Tax Information Reporting | Memphis, TN

Responsibilities

• Lead and develop a team of tax reporting professionals, providing coaching, performance feedback, and career development support.

• Oversee the preparation and review of tax documents and other regulatory filings, ensuring compliance with IRS and global tax regulations.

• Collaborate with internal stakeholders to streamline reporting processes and resolve complex tax issues.

• Monitor changes in tax laws and regulations, assessing impact and implementing necessary process updates.

• Drive process improvements and automation initiatives to enhance accuracy, efficiency, and scalability.

• Ensure adherence to internal controls and support audit and regulatory inquiries as needed.

• Contribute to the development of annual and longer-term business plans; forecast performance against business key performance indicators (KPIs); develop business cases for key activities/projects; and estimate the financial and human resources required to deliver performance targets.

• Communicate the local action plan; explain how this relates to the function's strategy and action plan and to the broader organization's mission and vision; motivate people to achieve local business goals.

• Develop and propose own performance objectives; take appropriate actions to ensure achievement of agreed objectives, using the organization's performance management systems to improve personal performance. Or manage and report on team performance; set appropriate performance objectives for direct reports or project/account team members and hold people accountable for achieving them, taking appropriate corrective action where necessary to ensure the achievement of team/personal objectives.

• Develop short- or medium-term work schedules in order to achieve planned commitments. Approve overtime or use additional resources as needed.

• Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them.

• Work within established procedures to achieve specified goals.

• Advise managers how to apply a wide variety of existing procedures and precedents.

• Keep track of risk parameters, identifying any deviations and reporting them to more senior colleagues. Involves working within established risk management systems.

• Track budgets and report variances to more senior colleagues.

• Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.

• Demonstrates expert-level proficiency in independently planning, organizing, and prioritizing complex activities to align with business goals, while mentoring others to optimize operational efficiency.

• Leads the development and execution of strategic plans based on recommendations and requirements, offering guidance and training to peers to ensure alignment with organizational objectives.

• Independently interprets and applies policies and procedures to support strategic goals, while providing technical expertise and mentorship to ensure consistent organizational compliance.

• Communicates with clarity and influence across all levels of the organization, independently driving initiatives and coaching others to articulate ideas, request actions, and shape policies effectively.

• Applies deep knowledge of laws, regulations, and policies to guide decision-making and ensure compliance, while offering expert-level support and direction to colleagues.

• Support Independently analyzes complex data trends to produce actionable insights and high-impact reports, while mentoring others in data interpretation and visualization.

• Crafts and evaluates clear, concise, and impactful reports that inform strategic decisions, while providing expert guidance to others in effective reporting practices.

• Proactively identifies, evaluates, and mitigates risks with minimal oversight, while offering technical direction to ensure robust risk management across teams.

• Champions high standards of customer service through independent execution and leadership, while training others to deliver exceptional client experiences.

• Drives strategic…