Biometrics; Fingerprint Technician - On Call

About the Position

This position is a casual on‑call Biometric Technician (BT) supporting the United States Citizenship & Immigration Services (USCIS) Application Support Center (ASC) located in Memphis, TN. The role is part of a dynamic team and involves assisting with lawful immigration processes, crowd control, and front‑line customer service. On‑call employees must be available Monday through Friday from 7:45am to 4:15pm for substitute coverage as needed.

Hours are not guaranteed and work is performed on an as‑needed basis.

• Complete biometrics registration for applicants seeking legal immigration to the United States.
• Ensure all entrants are approved applicants and visitors, perform crowd control, and enforce ASC rules and policies.
• Provide front‑line customer service as representatives of Amentum and the U.S. Government.
• Safeguard areas where Personal Identifiable Information (PII) is vulnerable, including applicant paperwork, electronic biometric data, and reports.
• Capture electronic fingerprints, photographs, and signatures within program‑wide processing times.
• Screen applicants to verify valid appointment notice and identification.
• Utilize crowd control barriers to maintain a safe entry area.
• Inspect applicants and belongings prior to entry.
• Screen applicants during health crises for possible entry decline per customer requirements.
• Perform periodic facility checks and report concerns to the Site Supervisor.
• Assist the Site Supervisor and/or government Immigration Service Officer in coordinating local law enforcement or first responders as necessary.
• Complete administrative paperwork accurately, including process times, reconciliation, visitor logs, and facility check sign‑offs.

• Must be able to obtain and maintain facility credentials/authorization. U.S. citizenship is required at this work location.
• High School Diploma or equivalent.
• Must be able to speak and write in English.
• Ability to stand upright for scheduled shift duration, excluding meals and breaks.
• Ability to hold and grasp applicant’s hands for quality fingerprints.
• Ability to work in a high‑paced environment with the public.
• Typing and basic computer skills.
• Successful completion of biometric training and certification within 60 days.

• Ability to speak a foreign language.

$17.75 per hour.

• Health, dental, and vision insurance.
• Paid time off and holidays.
• Retirement benefits, including 401(k) matching.
• Educational reimbursement.
• Parental leave.
• Employee stock purchase plan.
• Tax‑saving options.
• Disability and life insurance.
• Pet insurance (may vary).

Amentum is a proud Equal Opportunity Employer. Employment practices provide equal opportunity without regard to race, sex, sexual orientation, pregnancy, age, ancestry, military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low‑income status, or mental or physical disability, so long as the essential functions of the job can be performed with or without reasonable accommodation or any other protected category under federal, state, or local law.