Engineering Program Director - Americas Distribution Quality Operations

Engineering Program Director, Distribution Quality Operations for Americas

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

The Engineering Program Director, Distribution Quality Operations for Americas is responsible for leading and executing complex global quality programs that support distribution operations and operating unit requirements. This role serves as the primary program manager for Americas product rework initiatives, cosmetic fix programs, Product Hold Order (PHO) activities, and distribution supplier quality oversight.

The position requires strong cross-functional leadership to coordinate activities across Operating Units, Distribution Centers, Supply Chain, Regulatory Affairs, Manufacturing, Quality, and third-party logistics partners. The Program Director ensures programs are executed in compliance with quality system requirements, regulatory expectations, and business objectives while driving efficient product disposition and distribution continuity.

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working a minimum of 5 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. We must work with a sense of purpose and ownership, knowing there is a human life on the other side of every decision.

Responsibilities may include the following and other duties may be assigned:

• Global Delivery Quality Program Management
• Requirements Documentation & Change Control
• Product Hold Order (PHO) Management
• Supplier Quality Oversight for Distribution
• Logistics & Execution Management

Must Have:
Minimum Requirements

• Requires a Bachelors degree in Engineering or Technical Sciences with 10 years of relevant work experience in Supplier Quality Execution and Project Management in a highly regulated industry and 7+ years of managerial experience, OR advanced degree in Engineering or Technical Sciences with 8 years of relevant work experience in Supplier Quality Execution and Project Management in a highly regulated industry and 7+ years of managerial experience

Nice to Have:

• PMP, Lean Six Sigma, or equivalent project management certification.
• Experience supporting distribution center operations, field actions, product recalls, or product hold activities.
• Knowledge of FDA, ISO 13485, and medical device regulatory requirements.
• Experience with supplier quality management and third-party logistics oversight.
• Demonstrated ability to lead global, cross-functional teams in a matrix environment.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles:
While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach,…