Residential Manager

The Residential Manager is directly responsible for ensuring the creation of a safe and healthy

environment that fosters communication, a sense of well-being, empowerment and support to the

consumers supported by the program. The Manager is responsible for overall management of the

residential site(s) they supervise and all staff working in the site/group(s). The Residential Manager will

provide direct supervision of the Lead Direct Support Professionals and Direct Support Professionals

(DSP) in the sites they supervise. The Residential Manager will act as a role model for employees

regarding the expectations of how the job duties should be performed, the attitude to maintain while at

work and appropriate interactions with consumers and other professionals. A commitment to the

agency's values should be demonstrated as job duties are performed. Additionally, this is a full-time

hourly position which is eligible for overtime pay (as approved). It is expected that the residential

manager will work in ratio 40-hour workweek, with the flexibility to work non-scheduled hours to

handle emergencies, appointments and other duties based upon staffing needs.

The Residential Manager will assist the Assistant Director and/or designee with the supervision of

assigned personnel, including but not limited to Direct Support Professional Leads, Direct Support

Professionals and students in the workplace. Provides oversight to home operations and performs duties

in the areas of operational administration, home management, therapeutic intervention, teaching skills,

ensuring daily structure and coverage to the residence, which includes supervision and assistance with

living skills, personal care needs, case management, auditing medication, transportation service, crisis

management, recreational and social activities. The Residential Manager communicates all significant

behavioral changes in behavior level and notable incidents to the designated supervisory personnel. The

Residential Manager acts as liaison and advocates for community resources. The Residential Manager is

also responsible for ensuring a safe, therapeutic environment and adhering to all safety standards, Federal

and State regulations and corporate policies. Ensure that services are rendered according to Apis or

assigned affiliate’s mission and ethical standards. The Residential Manager is required to cooperate with

all licensing staff in any inspection or investigation. Performs additional duties as deemed necessary by

supervisor. The Residential Manager will work in ratio.

• Provide front line supervision of all site staff.
• Provide appropriate supervision and documentation around employee performance and development.
• Be accessible via telephone during scheduled shifts and per the on-call schedule.
• Monitor clock in and clock out of DSPs in the payroll management system
• Keep overtime to a minimum
• Appropriately manage consumer funds and petty cash per regulations
• Meet regularly with and provide supervision to each site employee to provide skill training and mentoring that supports staff development and document and address any identified needs for improvement.
• Manage site scheduling including all callouts, no-shows and time-off requests to provide coverage as needed.
• Interview and make recommendations regarding new DSP candidates
• Participate in and attend all planning and team meetings for each person supported.
• Respond appropriately to crisis situations by notifying the appropriate persons, completing/submitting incident reports.
• Report any medical concerns to leadership and/or agency nurse immediately.
• Develop and coordinate the planning of monthly persons supported activities and ensure their implementation, providing required funds.
• Overall day to day Management of sites as prescribed in PCSP/ISP or treatment plans.
• Manage, monitor, and reconcile all site and persons supported related expenditures.
• Oversee the maintenance, upkeep and safety of the physical site and site vehicles, reporting needed repairs, upkeep and conditions to the Director.
• Monitor and ensure the timely completion of all site documentation (logs, medications, inventories, incident…