MLS Director

The Memphis Area Association of REALTORS® (MAAR) is one of Tennessee’s largest local REALTOR® associations, encompassing Shelby, Fayette, Tipton, Hardin,Hardemanand McNairy Counties. MAAR’s focus is serving and representing real estate professionals as well as providing real estate information to the public. We have a mission to work in cooperation with REALTORS® to create a favorable environment for real estate commerce through legislative advocacy, standards enforcement, database management, communication and professional development.

We are in search of a dynamic professional to serve as the MLS &Commercial Director, responsible for leading a high-performing team, managing MLS operations, and driving technological innovation. This role is ideal for someone with strong organizational skills, a passion for technology, and the ability to effectively manage both people and systems. The ideal candidate thrives in a collaborative environment and can engage with vendors, committees, and leadership to ensure seamless operations.

• Supervise the MLS andMAARdatasupport teams, ensuring top-notch service.
• Ability to create, interpret, and communicate MLS policy.
• Act as a backup for MLS and data support inquiries as needed.
• Collaborate across departments to improve processes and efficiency.
• Communicate initiatives andstrategieswith leadership to foster a cohesive work environment.
• Communicate policies and technology to our members and subscribers withstrongunderstanding and knowledge.

• Manage system updates, enhancements, and administration.
• Act as the primary contact with vendors for technology-related matters.
• Monitor and address system bugs, ensuringtimelyresolution and updates.

• Maintain strong relationships with key technology vendors.
• Serve as the primary liaison for vendor communications and support issues.

• Optimizeinternal office processes through technology solutions.
• Manage data exports and system integrations in alignment with policies.

• Identify and implement commercial strategies to enhance the user experience with commercial information exchange.
• Oversee and direct staff liaison for the commercial council.
• Oversee the planning and execution of engaging member events in partnership with the commercial alliance.

• Proven leadership experience in team and technical system management.
• Strong communication skills tofacilitatecollaboration across departments.
• Advanced technical abilities, including MLS system administration.
• Excellent problem-solving and organizational skills to manage complex projects and vendor relationships.
• Ability to work closely with executive leadership to align strategies and priorities.
• Up to 25% travel – including national conferences.

• Familiarity with MLS systems and related technologies.
• Experience working with real estate technology vendors and understanding industry trends.