Material Handler III - Cold Chain

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next‑generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start‑ups to established pharmaceutical companies.

Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.

We are deliberate and self‑reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

THE POSITION:

At our Memphis distribution center, our employees play a critical role in getting life‑saving products out to hospitals, clinics and nursing homes. We’re open 24 hours a day, 5 days a week because the needs of patients can’t wait.

The most important aspect of a Cold Chain Material Handler’s day‑to‑day is understanding the importance of EVERSANA’s Cold Chain operations. In addition to productively and accurately executing fulfillment functions for order processing, including picking and packing product, along with manifesting and staging finished shipments per standard operating processes.

Cold chain storage is essential because these products can be highly sensitive to temperature fluctuations. If they are exposed to temperatures outside their required range, they can become ineffective. Ambient Storage: 72°F, Cold Chain Fridge: 42°F, Cold Chain Freezer:

- 20°F

HOURS:

• 1st Shift: Monday 6am start time (12 hour shift). Tuesday-Friday 8am-4:30pm unless overtime deemed necessary
• 2nd Shift: Monday 10am start time (12 hour shift). Tuesday‑Thursday 12pm-10:40pm unless overtime deemed necessary

ESSENTIAL FUNCTIONS:

• Pick up all ticket orders using a RF Scan device
• Comply with all company provided Standard Operating Procedures (SOPs)
• Operate a scanning device
• Closely monitor stock control systems
• Process assigned orders
• Pack orders as per work instructions for each client.
• Ensure all orders are picked and managed accurately through digital scanner and our inventory system

POSITION SUCCESS FACTORS:

• Show up on time
• Are eager to perform their job duties
• Successfully process customer orders each day
• Can quickly move from one task to the next, as priorities shift
• Are focused on accuracy, ensuring products that need to be processed are completed
• Can complete tasks with minimal supervision
• Are consistently meeting minimum productivity standards
• Foster a safe working environment by following company procedures

RESPONSIBILITIES:

• Adherence to all manufacturing requirements including Current Good Distribution Practices (cGDP) and Current Good Manufacturing Practices (cGMP)
• Focus on safety at all times and comply with all safety requirements
• Follow all formal standard operating procedures (SOPs) that control the order fulfillment process in temperature‑controlled areas
• Meet all shift requirements as assigned (timely, uniform, etc.)

COMPANY BENEFITS & PERKS:

• Starting pay: $17.75 per hour.
• Great benefits, including medical and dental plans, tuition reimbursement, and matching retirement plans (401k).
• Savings & Spending Account(s):
  Health Savings Account (HSA + EVERSANA contributions), Flexible Spending Account (FSA), and even Dependent Care Spending Account (DCSA).
• Up to 18 days accrued paid time off in addition to 10 paid company holidays.
• Employee Assistance Programs offering financial,…