Returns Processing Associate

Job Description

Position: The most important aspect of this position is to perform all returns processes including receipts, dispositions, destructions, and delivery of inbound parcels that are not customer returns.

• Effectively communicates with co-workers and supervisors regarding work requirements.
• Pays meticulous attention to detail and possesses a task-oriented work ethic.
• Demonstrates flexibility and a willingness to modify work schedule to support company needs.
• Ability to successfully complete tasks in a timely manner with minimal supervision on a daily basis.
• Ability to receive and convey information accurately.
• Ability to consistently meet minimum productivity standards
• Ability to safely operate forklift equipment without incident.
• Ability to maintain zero defect performance.
• Self-motivated.
• All other duties as assigned.

• Facilitate a safe operational environment by strictly complying with all EVERSANA safety requirements; this includes the accurate completion of pre and post lift truck equipment checklists.
• Adhere to all formal standard operating procedures related to returns.
• Participate in problem solving, if errors or issues occur with returns processes.
• Ability to formulate emails to EVERSANA staff as a means of communication.
• Perform all tasks assigned by Supervisor or Manager.
• Operate power equipment.
• Support projects as assigned.

• High School Diploma/GED required.
• Successful completion of a pre-employment background check.
• EVERSANA power equipment certification (PIT) is required.
• Prior experience in a distribution environment preferred.
• Good verbal and written skills are required.
• Basic math skills are required, but a calculator may be used.
• Good attendance and ability to follow instructions without deviation are also required.
• Ability to work a variable shift schedule as required.

• Ability to maintain composure in a fast-paced environment.
• Ability to focus on detail and quality.
• Ability to complete assigned tasks in a timely manner.
• Ability to efficiently use IT hardware, software and peripherals as it pertains to the performance of daily tasks.
• Ability to safely and efficiently operate power equipment in a confined environment.

We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. For reasonable accommodation requests, please contact