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Continuous Improvement Manager

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: DHL Supply Chain
Full Time position
Listed on 2026-06-19
Job specializations:
  • Manufacturing / Production
    Lean Manufacturing / Six Sigma, Operations Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Continuous Improvement Manager

The Continuous Improvement Manager leads the vision, strategy, and execution plan for the organization by building capability that establishes a culture of continuous improvement across the organization. The Manager leads site-level adherence to the principles of Lean and OMS (Operation Management System) strategic plans.

Work Schedule

Thursday – Sunday or Friday – Monday, 12:00 pm – 11:00 pm. Individualized tasks performed during these hours.

Job Tasks
  • PA Gemba:
    Weekly review of a process area in the building.
  • Hour by Hour Monitoring:
    With the roll‐out of new Hour by Hour boards in Gate 1, manage Tier 0 audit, tracking and reporting based on Tier 1 and Tier 2 feedback.
  • Area Audit:
    Audit all zones (final TBD) at a standard cadence, focusing on safety, 5S and muda.
  • 5S Audit:
    Daily audit of production and non‑production areas.
  • PAO Audit:
    Review existing PAO board for process adherence and report to operations managers.
  • Team‑building exercise:
    Work with supervisors and operations managers to identify morale improvement opportunities and underutilized talent.
  • Business Analyst Check‑in:
    Daily check‑in with supporting BA for issues or needs.
  • Training Team Workshop:
    Weekly session to identify gaps and improvement opportunities with the weekend training team.
Responsibilities
  • Identify and facilitate process improvement projects, training and workshops to drive cultural change.
  • Conduct root‑cause analysis to determine metrics, troubleshoot manufacturing/business and assembly issues, material flow, project plans, production capacity, and facility design, and create process documentation.
  • Identify and implement cost reductions in pursuit of continuous improvement programs.
  • Carry out data collection and analysis for process mapping.
  • Partner with the customer on containment actions in production and corrective actions to improve outgoing product quality.
  • Develop budgets and cost analysis to determine project feasibility.
  • Drive value‑stream mapping to define current state and transition to future state.
  • Develop and conduct compliance audits, program evaluations, and reviews to drive results and ensure lasting change.
  • Manage multiple areas with multiple priorities and stakeholders daily.
  • Guide the facility as an internal expert and consultant on continuous‑improvement best practices.
  • Build and foster relationships with the customer and deliver Lean and OMS principles and deliverables.
  • Support employees at all levels by mentoring and training in Lean and OMS methodologies.
Required

Education and Experience
  • Bachelor’s degree or equivalent experience, required.
  • Greenbelt Six Sigma or Lean certification, required.
  • 1+ year of continuous improvement experience, required.
Benefits

Our organization offers competitive wages, affordable insurance benefits (health, dental, vision and life), a 401(k) plan, paid vacation and holidays, and a business‑casual environment that focuses on teamwork, associate development, training, and continuous improvement.

Our organization is an equal‑opportunity employer.

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