Social Media Content Specialist II

At ALSAC you do more than make a living; you make a difference.

We like people who are different… because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking r background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game‑changers, innovators and visionaries to join our family.

Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission:
Finding cures. Saving children.®

The Social Marketing Content Specialist II plays a key role in driving ALSAC/St. Jude’s social media presence through high‑quality content creation, community engagement, and channel optimization. This role manages daily social operations, supports the social content calendar, and contributes to both organic and paid social strategy. In partnership with teams across the enterprise, this position ensures all messaging aligns with St.

Jude brand standards while delivering meaningful and engaging experiences for our audiences.

• Create, coordinate, and publish social media content
  —including copy, images, and video—across multiple platforms, ensuring proper routing and approvals.
• Execute daily posts as outlined in the social messaging calendar using ALSAC-issued devices.
• Manage and maintain the social content calendar
  , including recommending content for paid amplification and providing rationale.
• Ensure consistent tone, voice, cadence, and frequency across social channels to reinforce brand standards and maximize engagement and performance.

• Monitor and moderate all St. Jude social communities (Facebook, Instagram, X/Twitter, Linked In, etc.), responding accurately and in real time to questions, comments, and conversations.
• Identify and elevate risks, negative sentiment, or emerging issues
  , particularly those tied to user‑generated content or paid social reactions.

• Collaborate with Digital, Legal, Brand Marketing, Public Relations, Fundraising, and Hospital teams to ensure alignment and support the strategic use of social media.
• Conduct audits of sub‑community pages and help develop training resources for departments managing their own pages.

• Assist with campaign performance analysis
  , turning insights into actionable recommendations.
• Track and report on social and paid media performance
  , providing data and insights on daily, weekly, monthly, and quarterly cadences.
• Support SEO‑aware optimization of tags, titles, and URLs to improve ranking, keyword visibility, and trackability.

• Stay current on social media trends, emerging tools, new formats, and best practices
  , with emphasis on short‑form video (Reels, Tik Tok, Shorts) and compelling social copy.

• Bachelor’s degree in Journalism, English, Marketing, Advertising, Information Technology, or a related field.
• 1+ year of experience in marketing, communications, or a digital/social media–related role.
• Strong content creation skills
  , especially short‑form social video.
• Excellent social media copywriting skills and understanding of tone/voice adaptation.
• Ability to manage multiple priorities, evaluate performance data, and collaborate with cross‑functional partners.

This position will be based at our national executive office in Memphis, TN and eligible for hybrid working schedule.

The following Benefits & Perks apply to Full‑Time Roles Only.

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vision Insurance plans)
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development
• And more

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.