Community Care Connector

ABOUT SISTERREACH

Sister Reach, founded in October 2011, is a Memphis, TN-based grassroots 501(c)(3) non-profit organization supporting the reproductive autonomy of Black women, women and girls of color, poor and rural women, LGBTQIA+ and gender expansive people, and their families through the framework of Reproductive and Sexual Justice. Our mission is to empower our base to lead healthy lives, raise healthy families, and live in healthy communities.

Community Care Connector is a full-time, non-clinical community health worker responsible for helping people navigating their reproductive and sexual health, substance use, and may be living at the intersections of one or more additional social or health disparities (i.e. food insecurity, intimate partner violence, housing instability, and poverty). This role specializes in intervention and prevention across the harm reduction spectrum.

This position is grounded in Sister Reach’s reproductive and sexual justice framework and uses trauma-informed, non-judgmental, harm-reduction, culturally responsive, and trans-affirming practices. The Care Connector meets participants where they are - in community settings, through mobile and telehealth engagement, and through trusted community networks - while protecting privacy, autonomy, dignity, and informed choice. This position requires strong organizational skills, cultural humility, and the ability to provide compassionate, inclusive service to clients from diverse backgrounds.

The Community Care Connector contributes directly to Pleasure Pak, Care On Hand  and Pearl's Pantry programs. This role also may provide additional assistance to our YouMeHIV program. This includes timely outreach to people identified as out of care; re-engagement into HIV medical care; rapid appointment scheduling; continued medical visit attendance; documented SDOH referrals; retention follow-up; HIV testing; and prevention linkages. Individual performance expectations will be based on workplans, client engagement, program implementation, and ability to navigate programmatic shifts and expectations as informed by the political climate and social environment.

• Collaborate with the Director of Programs and Leadership Development, Data, Monitoring and Evaluation Contractor, clinical partners, public health partners, and community organizations to support coordinated care and program goals.
• Lead community outreach and advocacy initiatives

• Assist with Pearl's Pantry and Pearl's Pantry Mobile programming, including seasonal inventory rotation, in-person and virtual grocery shopping, and other related tasks.
• Support mobile outreach efforts, including client order processing, voter registration, HIV testing, syringe service and other harm reduction kit distribution and exchange, and tabling activities.

• Provide education, resources, and care connection for individuals seeking HIV testing, PrEP, PEP, DoxyPEP, syringe services and harm reduction kits.
• Provide free in-office and outreach-based testing for HIV and Hep C (training and certification provided).
• Connect clients to appropriate care if they test positive for HIV.

• Maintain certifications in HIV testing, care connection, and harm reduction strategies for people who use drugs (PWUD).
• Deliver services rooted in equity, respect, and cultural competency.

• Execute documentation for funder requirements
• Submits weekly and quarterly work plans, including narratives summarizing activities and outcomes.
• Supports inventory monitoring and other relevant tasks assigned.
• Participates in individual…