Registered Nurse; RN | University | Case Manager

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid‑South.

The Case Manager is responsible for coordination of care and service delivery for an assigned group of patients and promoting inter‑dependent communication and collaboration with the patient, caregiver, physician and other members of the healthcare management team. The Case Manager will assess, implement, coordinate, monitor and evaluate available services and resources to promote quality, cost‑effective outcomes appropriate to patient’s needs and resources.

Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent striving for excellence.

The Case Manager is responsible for coordination of care and service delivery for an assigned group of patients and promoting inter‑dependent communication and collaboration with the patient, caregiver, physician and other members of the healthcare management team. The Case Manager will assess, implement, coordinate, monitor and evaluate available services and resources to promote quality, cost‑effective outcomes appropriate to patient’s needs and resources.

Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

• Performs and participates as part of the Case Management team to support a collaborative effort to facilitate quality patient care. This role integrates and coordinates various aspects of service delivery, care facilitation, payor authorizations, service access, discharge and post‑discharge activities, and utilization review.
• Identifies patients that meet criteria for case management services using an appropriate screening and assessment process.
• Communicates necessary information to stakeholders and educates patients and families.
• Plans effectively to meet patient needs, manage authorizations and length of stay, and promote efficient utilization of resources (fiscal, human, environmental, equipment and services).
• Maintains reliable systems to document, track, and monitor assigned cases.
• Performs other job functions as assigned or requested.

• Required
  - Bachelor’s Degree Nursing
• Preferred
  - Associates Degree Nursing

• Required
  - Clinical healthcare (acute or hospital) 1-3 years (2 years)
• Preferred - WORK EXPERIENCE QUALIFICATION-3-1622 3-5 years

• Required
  - Registered Nurse Tennessee
  - Tennessee Board of Nursing
• Preferred
  - Registered Nurse Mississippi
  - Mississippi Board of Nursing
• Preferred
  - Registered Nurse Arkansas
  - Arkansas State Board of Nursing

• Demonstrated oral and written communication skills required.
• Demonstrated ability to develop and maintain working relationships with physicians and work collaboratively with health professionals at all levels to achieve established goals.
• Demonstrated excellent facilitation skills.
• Ability to plan and schedule tasks and to maintain control of own workflow.
• General computer skills required, advanced computer skills preferred.
• Ability to use initiative in decision-making; independent judgment and critical thinking skills.

• There are no supervisory responsibilities assigned to this job; may delegate to UR Specialists and Social Workers, if applicable.

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
• The Associate is required…