Patient Care Coord

Job Details

Job Location:

Medicine Stepdown – Memphis, TN38103

Position Type:
Full Time

Education Level: 2 Year Degree

Travel Percentage:
None

Job Shift: Evening

Job Category:
Nursing Services – Medicine Stepdown

Serves as charge nurse and assists in supervision of patient care by coordinating, implementing and monitoring shift activities to provide optimal patient care. Assigns duties and activities to professional and ancillary staff based on the patient’s acuity level in accordance with established policies and procedures for effective utilization of patient care givers, supplies and equipment. Provides nursing care and performs activities of staff RN.

• Ensures continuity of appropriate patient care by planning staff assignments, providing direct patient care, and evaluating outcomes of care within the unit.
• Coordinates, implements, and monitors shift activities to facilitate efficient unit operations and ensure patient care plans are maintained.
• Assists in formulating and implementing unit‑specific procedures and policies.
• Assesses the patient’s physical, emotional, and social circumstances; makes nursing rounds; determines if planned or required care has been provided; makes individual decisions and referrals to other services for patient well‑being; and participates in patient‑centered staff conferences.
• Develops, assigns, and reviews the development and modification of plans that provide safe nursing care.
• Serves as the unit liaison and resource nurse‑in‑charge, exchanging information with staff and physicians.
• Contacts other services for specialized treatment, tests, facilities, equipment and material support to the unit.
• Maintains safety and control of patients, employees and visitors in the unit; investigates and prepares reports on accidents and other incidents involving patients, employees and visitors.
• Performs duties of Staff Nurse and other nursing personnel as needed.
• Makes daily staffing adjustments, assigning work to professional and ancillary staff according to patient acuity levels to ensure all work is performed in accordance with established policies, procedures and standards of care.
• Oversees the work of nursing personnel and instructs them in providing technical care such as drug administration and the setup, regulation and monitoring of intravenous and other equipment.
• Reviews observations and nursing interpretation of patient data and condition and interpretation of electronic and other instrumentation displays.
• Collaborates with manager and educator to facilitate assignment of new employees for in‑service instruction and orientation.
• Assists in the orientation and oversees supervision of students when they provide patient care, treatment and services as part of training.
• Verifies that all nursing tasks and ordered medical treatments/diagnostic procedures have been performed and documented in the medical record.
• Demonstrates knowledge of fiscal management processes and makes decisions that utilize resources effectively, applying cost‑effective measures in the utilization of personnel, supplies and equipment, and ensuring charges are captured for services provided.
• Answers inquiries; communicates and interprets policies, procedures and standards of practice to staff, patients, families and visitors to promote understanding and ensure consistency in application.
• Interprets nursing goals, policies and procedures governing nursing security, safety and visiting conditions for employees, patients and visitors.
• Investigates and answers queries from physicians, patients and visitors about patient care.
• Investigates and resolves complaints, conflicts, and operational problems, informing the Nurse Manager/Nursing Clinical Supervisor of any unresolved issues or those requiring intervention.
• Identifies problems, documents resolution and communicates to applicable parties to ensure operational issues are handled and resolved timely.
• Interprets nursing, personnel and other applicable administrative policies and takes disciplinary action as needed at the time of infractions and in consultation with the Nurse Manager.
• Follows up with Nurse Manager regarding employee performance or action taken,…