Quality Assurance Manager

At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers.

Join a company where your contributions help move the world forward-one shipment at a time.

About the Position

The role of the Site Quality Assurance Manager is to develop and manage the corporate quality management system within the GMP Distribution Center and ensure that processes and procedures are developed in line with applicable standards and customer requirements. The Quality Assurance Manager will serve as the site leader in developing documents and tools to guide and improve the business, ensure cGMP compliance, serve as a mentor to existing sites and assist in the generation of new business.

The role will also support and assess the implementation of the Kenco Operating System as it relates to quality assurance.

Functions

• Supports the development and deployment of the Kenco Operating System & SOPs as it relates to the quality management system.
• Develops and deploys quality assurance / GMP trainings, procedures and tools in collaboration with other departments to improve the quality management system.
• Oversees the development and deployment of the internal auditing program as it relates to the quality management system.
• Assist with and performing Root Cause Investigations, Risk Assessments, and Trend Analysis (Data Analytics)
• Acts as the strategic leader in improving the quality management system and partners with operational leadership to identify areas of opportunity for its continuous improvement.
• Maintains awareness of changing GMP / industry standards and educates affected sites on the impact of those changes.

Qualifications

• A Bachelor's degree in engineering or related field required. An advanced business qualification (i.e. MBA) may be an advantage but is not essential.
• Minimum of 5 years' experience in cGMP standards, quality assurance management; regulatory affairs experience (FDA, DEA, etc.) desired.
• Expert knowledge and experience in ISO 9001:2015
• ASQ or other accredited certification as ISO lead auditor preferred
• ASQ CSSGB preferred

Competencies

• Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
• Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
• Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
• Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
• Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
• Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.

Travel Requirements

• This position is expected to travel approximately 10-15%.

Disclosures

• For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy
• The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Kenco is an Equal…