Compliance Specialist, Quality Assurance - QA​/QC

Compliance Specialist

The Compliance Specialist is responsible for quality oversight of warehouse operations, including drafting, managing, and communicating quality assurance events and metrics to internal departments and clients. This role supports and reports on the status of investigations, internal non-conformances, corrective and preventive actions (CAPAs), change controls, and internal audits.

Essential duties and responsibilities include providing daily quality oversight through warehouse auditing and issue escalation of applicable warehouse processes to Plant Manager and Quality Supervision. Collaborate with warehouse operations on investigations, internal non-conformances, change controls, trends, and CAPAs by initiating written drafts documents / client communications, reviewing drafts, or approving documents. Analyze opportunities for improvements, trends, corrective/preventive actions, and effectiveness checks (receiving, put-away, inventory control, picking, packing, and shipping) through internal audit process.

Attend routine client meetings to provide updates, presenting identified metrics, and quality event status. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Minimum knowledge, skills and abilities include a high school diploma/GED, minimum 2+ years quality support in warehouse, distribution, laboratory or manufacturing, and good oral and written communication skills. Preferred qualifications include a college degree or equivalent experience, 4+ years in Quality Assurance, industry quality certifications (i.e., ASQ), and proficiency in Microsoft Office Applications, Warehouse Management Applications, and eQMS software.

The physical and mental demands and working environment include frequent reaching, grasping, standing, sitting, walking, talking, and hearing; occasional lifting and/or moving up to 25 pounds; and a moderately quiet work environment with frequent interruptions and multiple demands.