Quality Assurance and Controls Specialist (5831

Next Path Workforce Solutions is currently seeking a Quality Assurance Analyst to join our client's team in Memphis, TN. This is a Hybrid, Contract position.

$24-$28 per hour (depending on experience)

Unfortunately, at this time our client is unable to sponsor or transfer visas. Only candidates authorized to work in the US without sponsorship should apply.

• Bachelor's Degree required with 3+ years of relevant experience, preferably in financial services
• Strong attention to detail with high accuracy in a high-volume environment
• Knowledge of quality assurance, audit methodology, operational controls, and process improvement
• Ability to identify risks, evaluate procedural gaps, and suggest practical solutions
• Strong analytical and problem-solving skills, including root cause analysis
• Experience monitoring performance metrics, preparing reports, and advising leadership
• Brokerage operations experience (preferred)
• Managed Accounts experience (preferred)
• Trading or trade review experience (preferred)
• Experience in quality assurance, controls, audit, risk, or process improvement within financial services (preferred)

• Review Advisory and Managed Account processes for accuracy, compliance, and procedural adherence
• Conduct audits, transaction reviews, and quality assessments to ensure standards and risk controls are met
• Monitor workflows to identify errors, procedural gaps, and operational risks
• Investigate discrepancies and errors, determining root causes and recommending solutions
• Develop and report on quality metrics, audit findings, and error trends
• Collaborate with leadership to enhance operational controls and workflow efficiency
• Assist in developing and delivering training on quality, compliance, and processes
• Maintain and update training materials reflecting process changes and audit findings
• Coach team members to reinforce accountability and quality standards
• Respond to internal and external inquiries related to quality and compliance standards
• Support adherence to service levels, quality benchmarks, and risk management protocols

Next Path is a strategic talent partner connecting skilled professionals with organizations driving innovation and growth. Our recruiting team brings more than 80 years of combined experience delivering workforce solutions that align the right talent with the right opportunities. We work with leading companies across the country, offering flexible engagement models including contract, project-based, contract-to-hire, and direct hire roles.

We are an Equal Opportunity Employer

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