Specialist Quality Assurance
Listed on 2026-09-21
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Quality Assurance - QA/QC
Food Quality & Safety, Quality Control - QC Analysts/Managers
About The Hershey Company
The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, Kit Kat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more. At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business.
This commitment originated with our founder, Milton Hershey, and continues to shape who we are today. Guided by our employee value proposition,
Memphis, TN
This is a night shift position.
About The Hershey CompanyThe Hershey Company (NYSE: HSY) is an industry‑leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, Kit Kat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more. At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business.
This commitment originated with our founder, Milton Hershey, and continues to shape who we are today. Guided by our employee value proposition,
Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose. The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.
will you fit in the big picture?
The Specialist Quality Assurance plays an important role in protecting Hershey’s product quality, food safety, and consumer trust. In this role, you will support manufacturing operations by owning recurring QA and testing processes, coordinating verifications, monitoring food safety programs, and helping identify trends that drive continuous improvement. You will serve as a trusted technical resource for operations partners while helping ensure products and processes consistently meet company, regulatory, and food safety requirements.
Whatwill you do?
- Lead and coordinate recurring QA checks, testing activities, sampling plans, specification checks, sensory evaluations, and other product or process verification activities within your assigned area.
- Perform more complex analytical and microbiological testing while guiding routine work and ensuring required verifications are completed, documented, and escalated appropriately.
- Conduct audits and monitoring activities tied to food safety, sanitation, hygiene, allergen control, environmental monitoring, PEP, HACCP, Food Safety Plans, Food Quality Plans, and internal audit programs.
- Support incident investigations by collecting data, analyzing results, identifying trends, summarizing findings, and recommending corrective or preventive actions.
- Maintain accurate QA, food safety, laboratory, and documentation records while preparing reports or insights that support continuous improvement discussions.
- Assist with employee training, product and process audits, and cross‑functional support for manufacturing, maintenance, engineering, new product efforts, and business unit needs.
Experience:
- 1+ years of relevant experience required, aligned to the Specialist level in the JA Levels document.
- Related experience in quality assurance, food safety, manufacturing, laboratory testing, sanitation, microbiology, auditing,…
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