Leasing Professional, Real Estate​/Property

Job Description

• Receives phone inquiries directing the call to the proper party or recording messages correctly.
• Receives phone calls from prospective residents, obtaining necessary information, quoting availability and prices, and encouraging scheduling a visit.
• Meets with prospective residents, answers questions, conducts property and apartment tours (upstairs and downstairs), obtains initial information, and reviews lease requirements, encouraging completion of an application.
• Prepares and maintains complete resident file system, ensuring all necessary forms, records, leases, agreements are present and current.
• Records resident service requests accurately and in detail to assist the maintenance team in timely completion.
• Schedules and inspects apartments for turnkey service.
• Receives and acknowledges resident notices and prepares files.
• Assists in lease renewal procedure:
• Completes lease renewal printout and submits to manager for approval.
• Sends renewal letters to residents unreachable by phone.
• Types new leases and all applicable addendums.
• Assembles move‑in packages.
• Keeps market survey of competitor rates updated monthly and visits competitors three times annually.
• Keeps all filing current.
• Schedules guest apartment and clubhouse rentals.
• Operates office alarm system in conjunction with opening and closing the office.
• Delivers thorough move‑in presentation to new residents.
• Calculates daily rent, prorata charges, late fees, and percentages (multiplication, division, addition, subtraction skills required).

• Excellent written and verbal communication skills for effective interaction with residents, prospects, employees, peers, vendors, owners, etc.
• Computer software experience including MS Word, Excel, Outlook, and One Site.
• Basic understanding of Federal, State, and local Fair Housing laws.
• Valid driver's license required.
• Experience in Sales/Property Management: 1 year.
• High school or equivalent education.

• NALP certification.

Our company is a drug‑free, harassment‑free workplace. All candidates must pass a drug screen and an extensive background check. We are an equal‑opportunity employer and do not tolerate harassment, discrimination, or retaliation.