Retail Shortage Control - Part Time

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service.

The Shortage Control Associate (SCA) safeguards store security and enhances the shopping experience through command presence and theft prevention knowledge.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.
• Support store and field leadership by identifying and reporting theft incidents or suspicious subjects to the Manager on Duty.

• Possess mastery of top shortage areas and loss‑prevention programs.
• Effectively communicate theft‑prevention information during store rallies and collaborate with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Understand your role in keeping the store and assets safe and secure.

• Provide support in training associates on shortage reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.

• 1+ year of experience in customer service, hospitality, retail, asset protection, loss prevention, or operations (preferred).
• Ability to stand and walk for extended periods and visually monitor the store environment.
• Ability to maintain confidentiality.
• Ability to review, analyze, and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision‑making.
• Excellent communication with customers and co‑workers.
• Excellent leadership skills that foster productive business relationships.

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

Competitive wage, flexible hours, and an associate discount. Part‑time associates may be eligible for the company benefits package—including medical coverage and a 401(k) plan—based on hours worked, as well as up to four hours of paid time off annually after one year of service, up to eight paid holidays, and paid sick time in accordance with applicable law.

00277 – Memphis, 7761 Winchester Ave, ZIP 38125.

$13.00 per hour

Regular Part‑Time

Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity.