Auto Care Center Coach

Position Summary

Drives sales and financial performance in the Auto Care Center and service area by receiving and stocking merchandise, ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, inventory levels, budgeting, forecasting sales, assessing economic trends, community needs, and ensuring sales and profit goals are achieved and implementing plans to correct any deficiencies. Provides customer service and assistance by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services while maintaining a safe shopping environment, creating and processing customer requests and service orders in accordance with company policies and procedures, explaining Auto Care Center and automotive products and services, ensuring technicians are trained and certified on service related procedures, staging customer vehicles and assisting with workflow as necessary.

Maintains the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise, removing damaged or outdated goods, setting up cleaning and organizing product displays, signing and pricing merchandise, securing fragile and high‑shrink merchandise, maintaining equipment in accordance with company guidelines, handling customer and merchandise claims and returns, zoning the area, ordering, arranging and organizing merchandise, and monitoring the Auto Care Center and automotive area for environmental disposal such as batteries, tires, oil and OSHA compliance to ensure customer safety and satisfaction.

Coordinates, completes, and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.

Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace. Ensures compliance with company policies and procedures, supports company mission, values, and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy. Builds high‑performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected, and creates opportunities for all associates to thrive and perform.

Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments. Acts with integrity, maintains highest standards of ethics and fairness, and supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world while eliminating waste and participating in local giving. Serves customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, applying the EDLP and EDLC business models, making decisions based on data and analysis, balancing short‑ and long‑term priorities, and considering the broader stakeholder community.

• 2 years experience in automotive service or service industry field.
• 1 year of supervisory experience.
• Valid driver's license.

• Automotive Certification from Automotive Technical Institute.
• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Experience in automotive service or service industry related field.
• Supervisory experience.
• ASE Certification.

At Walmart we offer competitive pay as well as performance‑based bonus awards and other great benefits. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time…